With OpenStack, Telstra reduces provisioning time from weeks to seconds

Telstra, a leading telecommunications and technology company, was facing challenges in dynamically allocating bandwidth to efficiently provide the exact network resources required by every user at any given time. This was critical to minimize latency in applications with large volumes of fast-moving data and to maintain high end-to-end performance in bandwidth-intensive applications, such as video, gaming and other multimedia. The rapid growth of cloud computing was putting tremendous pressure on the company to ensure reliable, high-performance networking services despite heavier traffic patterns and greater strain on network bandwidth for distributed computing operations. The company's PEN group had historically built out infrastructure that made provisioning a circuit for customers a multiweek process that included manually setting up switches, routers and other equipment. Customers were becoming more savvy and demanded more speed — in tasks ranging from provisioning circuits to allocating bandwidth.

Telstra is a leading telecommunications and technology company with headquarters in Australia. The company operates in 23 countries, including Australia, with 36,000 employees globally. Telstra’s solutions range from global connectivity, managed network services, cloud services, collaboration services, voice and mobile services and satellite and media services. The Global Enterprise and Services division of Telstra provides IP networks and network applications services. In 2015, Telstra acquired Pacnet Limited that doubled their customer base in Asia and gave them access to the PEN product offering.