CallRail
Case Studies
Why one real estate company traded their phone system for Lead Center
Overview
Why one real estate company traded their phone system for Lead CenterCallRail |
Application Infrastructure & Middleware - API Integration & Management | |
Business Operation Sales & Marketing | |
Cloud Planning, Design & Implementation Services | |
Operational Impact
Phones that follow employees: Where the team works, their phones work with them. Lead Center's built-in softphone let DCI ditch their desk phones. This meant that when a second lockdown hit, Ryan was ready. | |
Text integration: DCI got a single inbox for calls and text messages, with the ability to add website form submissions and chat capabilities when they need them. | |
One-click responses: If you miss a call or a message, not only can you return them in a single click, you can respond with the exact same phone number the customer dialed. | |