Case Studies Why Datto SaaS Protection is the Perfect Solution for Two River Tech

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	Why Datto SaaS Protection is the Perfect Solution for Two River Tech

Why Datto SaaS Protection is the Perfect Solution for Two River Tech

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation Quality Assurance
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	In the early days of cloud adoption, Two River Tech faced a significant challenge when one of their clients, an attorney, needed to access previously deleted data from a former employee's mailbox. Unfortunately, the mailbox had been deleted, and there was no archive to retrieve the data from. This incident highlighted a gap in their service offerings and led to client disappointment. DeBenedetto realized that to stay ahead in the evolving industry, his business needed to adopt a robust cloud backup solution to prevent such issues in the future. Read More
About Customer	Two River Technology Group, founded and owned by Frank M. DeBenedetto, is a Managed Service Provider (MSP) based in New Jersey. The company primarily serves clients in the financial services and legal sectors, where maintaining backups and reviewing content from employee mailboxes is crucial for compliance. DeBenedetto's goal is to help his clients maximize their technology investments and ensure business continuity. Recognizing the industry's shift towards cloud solutions, DeBenedetto sought to evolve his business to meet these changing demands and provide superior service to his clients. Read More
Solution	Two River Tech partnered with Datto and adopted Datto SaaS Protection to address their cloud backup needs. This solution filled a critical gap in their service offerings by providing comprehensive data loss prevention. Datto SaaS Protection allowed Two River Tech to restore deleted data, ensuring that clients could access necessary information even after accounts were deleted. This capability was particularly beneficial for clients in the financial and legal sectors, where data retention and compliance are paramount. The adoption of Datto SaaS Protection enabled Two River Tech to offer a more robust and reliable backup solution, enhancing their overall service quality and client satisfaction. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Quality Assurance

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

In the early days of cloud adoption, Two River Tech faced a significant challenge when one of their clients, an attorney, needed to access previously deleted data from a former employee's mailbox. Unfortunately, the mailbox had been deleted, and there was no archive to retrieve the data from. This incident highlighted a gap in their service offerings and led to client disappointment. DeBenedetto realized that to stay ahead in the evolving industry, his business needed to adopt a robust cloud backup solution to prevent such issues in the future.

About Customer

Two River Technology Group, founded and owned by Frank M. DeBenedetto, is a Managed Service Provider (MSP) based in New Jersey. The company primarily serves clients in the financial services and legal sectors, where maintaining backups and reviewing content from employee mailboxes is crucial for compliance. DeBenedetto's goal is to help his clients maximize their technology investments and ensure business continuity. Recognizing the industry's shift towards cloud solutions, DeBenedetto sought to evolve his business to meet these changing demands and provide superior service to his clients.

Solution

Two River Tech partnered with Datto and adopted Datto SaaS Protection to address their cloud backup needs. This solution filled a critical gap in their service offerings by providing comprehensive data loss prevention. Datto SaaS Protection allowed Two River Tech to restore deleted data, ensuring that clients could access necessary information even after accounts were deleted. This capability was particularly beneficial for clients in the financial and legal sectors, where data retention and compliance are paramount. The adoption of Datto SaaS Protection enabled Two River Tech to offer a more robust and reliable backup solution, enhancing their overall service quality and client satisfaction.

Impact #1	Two River Tech was able to restore deleted emails for a client from an accounting firm, demonstrating the effectiveness of Datto SaaS Protection.
Impact #2	The ability to recover deleted data significantly improved client satisfaction, as clients were reassured that their data was secure and retrievable.
Impact #3	The partnership with Datto allowed Two River Tech to stay ahead of industry trends and offer cutting-edge cloud backup solutions.

Impact #1

Two River Tech was able to restore deleted emails for a client from an accounting firm, demonstrating the effectiveness of Datto SaaS Protection.

Impact #2

The ability to recover deleted data significantly improved client satisfaction, as clients were reassured that their data was secure and retrievable.

Impact #3

The partnership with Datto allowed Two River Tech to stay ahead of industry trends and offer cutting-edge cloud backup solutions.

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Overview

Why Datto SaaS Protection is the Perfect Solution for Two River Tech

Operational Impact