Case Studies Why Datto is the Clear Choice for Clare Computer Solutions

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	Why Datto is the Clear Choice for Clare Computer Solutions

Why Datto is the Clear Choice for Clare Computer Solutions

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Professional Service
Applicable Functions	Business Operation
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Clare Computer Solutions (CCS) was seeking a vendor to meet their needs for backup, disaster recovery, and business continuity. They required a solution that was easy to set up and maintain, and that could be managed efficiently with minimal ongoing support. Additionally, they needed a vendor that could provide reliable technical support, especially during disaster recovery tests. Read More
About Customer	Clare Computer Solutions (CCS) is a leading managed services provider (MSP) that has been helping industries move forward with technology since 1990. CCS works as an extension of their clients’ businesses, providing comprehensive IT services and solutions. They focus on delivering high-quality, reliable technology solutions to ensure their clients' operations run smoothly and efficiently. CCS values partnerships with technology vendors that offer robust, easy-to-manage solutions and strong support, aligning with their mission to keep clients free from costly downtime. Read More
Solution	CCS chose Datto for its comprehensive backup, disaster recovery, and business continuity solutions. Datto's 'out-of-the-box' solution required minimal setup and ongoing support, making it easier for CCS to manage. The integrated multi-tenant management console allowed one engineer to support many customers, saving time and resources. Datto's 24/7/365 technical support was crucial for CCS, especially during disaster recovery tests, providing peace of mind and ensuring successful recovery operations. Datto's technology enabled quick recovery of VMs locally or in the cloud, minimizing downtime for CCS's clients. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Computing

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Clare Computer Solutions (CCS) was seeking a vendor to meet their needs for backup, disaster recovery, and business continuity. They required a solution that was easy to set up and maintain, and that could be managed efficiently with minimal ongoing support. Additionally, they needed a vendor that could provide reliable technical support, especially during disaster recovery tests.

About Customer

Clare Computer Solutions (CCS) is a leading managed services provider (MSP) that has been helping industries move forward with technology since 1990. CCS works as an extension of their clients’ businesses, providing comprehensive IT services and solutions. They focus on delivering high-quality, reliable technology solutions to ensure their clients' operations run smoothly and efficiently. CCS values partnerships with technology vendors that offer robust, easy-to-manage solutions and strong support, aligning with their mission to keep clients free from costly downtime.

Solution

CCS chose Datto for its comprehensive backup, disaster recovery, and business continuity solutions. Datto's 'out-of-the-box' solution required minimal setup and ongoing support, making it easier for CCS to manage. The integrated multi-tenant management console allowed one engineer to support many customers, saving time and resources. Datto's 24/7/365 technical support was crucial for CCS, especially during disaster recovery tests, providing peace of mind and ensuring successful recovery operations. Datto's technology enabled quick recovery of VMs locally or in the cloud, minimizing downtime for CCS's clients.

Impact #1	Datto's solutions have proven easier to maintain, resulting in lower costs over time.
Impact #2	The integrated multi-tenant management console has saved engineers' time, allowing them to focus on other tasks.
Impact #3	Datto's 24/7/365 technical support has been invaluable during disaster recovery tests, providing reliable assistance during off-peak hours.

Impact #1

Datto's solutions have proven easier to maintain, resulting in lower costs over time.

Impact #2

The integrated multi-tenant management console has saved engineers' time, allowing them to focus on other tasks.

Impact #3

Datto's 24/7/365 technical support has been invaluable during disaster recovery tests, providing reliable assistance during off-peak hours.

Benefit #1	CCS has a fleet of 90 Datto devices.
Benefit #2	The six customers still using virtual-only enterprise backup software account for two-thirds of CCS's data protection support tickets.

Benefit #1

CCS has a fleet of 90 Datto devices.

Benefit #2

The six customers still using virtual-only enterprise backup software account for two-thirds of CCS's data protection support tickets.

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Overview

Why Datto is the Clear Choice for Clare Computer Solutions

Operational Impact

Quantitative Benefit