Case Studies When Fire Strikes, Manufacturer Avoids Downtime with Anchor Point and Datto

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	When Fire Strikes, Manufacturer Avoids Downtime with Anchor Point and Datto

When Fire Strikes, Manufacturer Avoids Downtime with Anchor Point and Datto

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Finance & Insurance Healthcare & Hospitals
Applicable Functions	Business Operation Facility Management
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	One night, an electrical fire struck a neighboring warehouse and quickly spread to the manufacturing customer's office. The fire department was unable to enter the building, soaking it with water from the exterior to subdue the flames. When the fire subsided, the owner of the manufacturing company entered to find their computers and servers sitting in four inches of water. This situation posed a significant risk to the company's data and operations, as their California office served as the data hub to their main filing system and work orders. Without a proper backup and disaster recovery solution, the manufacturer faced the potential loss of critical data and prolonged downtime. Read More
About Customer	Anchor Point IT Solutions is a California-based managed service provider (MSP) that specializes in protecting data for small to midsized businesses in the healthcare, financial, and manufacturing sectors. Their technology stack is built around Datto’s backup and disaster recovery (BDR) solutions, and all customers are required to have a Datto appliance in place. Anchor Point’s proactive approach to BDR has proven to be a very successful strategy for the MSP. One of their manufacturing customers, who has offices in a corporate park, relies heavily on Anchor Point's services to ensure data protection and business continuity. This customer’s California office serves as the data hub for their main filing system and work orders, making data accessibility and protection crucial for their operations. Read More
Solution	Prior to the incident, Anchor Point had set up a Datto SIRIS solution to protect the client’s data in case of a disaster. The device performs backups every thirty minutes and offers the ability to virtualize servers to a cloud environment in seconds. Data is backed up to Datto’s 250+ PB private cloud to ensure quick recovery times. After the fire, Anchor Point accessed the servers living in Datto’s cloud and began to virtualize the servers. There were two virtual servers with one TB of data shared between them. Anchor Point provided the manufacturer with loaner workstations and implemented a VoIP phone solution, forwarding their main line to it. From Anchor Point’s office, the manufacturing firm was able to access their data via virtual private network connections. The manufacturer was all set up and back to work by noon that very same day. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Finance & Insurance

Healthcare & Hospitals

Applicable Functions

Business Operation

Facility Management

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

One night, an electrical fire struck a neighboring warehouse and quickly spread to the manufacturing customer's office. The fire department was unable to enter the building, soaking it with water from the exterior to subdue the flames. When the fire subsided, the owner of the manufacturing company entered to find their computers and servers sitting in four inches of water. This situation posed a significant risk to the company's data and operations, as their California office served as the data hub to their main filing system and work orders. Without a proper backup and disaster recovery solution, the manufacturer faced the potential loss of critical data and prolonged downtime.

About Customer

Anchor Point IT Solutions is a California-based managed service provider (MSP) that specializes in protecting data for small to midsized businesses in the healthcare, financial, and manufacturing sectors. Their technology stack is built around Datto’s backup and disaster recovery (BDR) solutions, and all customers are required to have a Datto appliance in place. Anchor Point’s proactive approach to BDR has proven to be a very successful strategy for the MSP. One of their manufacturing customers, who has offices in a corporate park, relies heavily on Anchor Point's services to ensure data protection and business continuity. This customer’s California office serves as the data hub for their main filing system and work orders, making data accessibility and protection crucial for their operations.

Solution

Prior to the incident, Anchor Point had set up a Datto SIRIS solution to protect the client’s data in case of a disaster. The device performs backups every thirty minutes and offers the ability to virtualize servers to a cloud environment in seconds. Data is backed up to Datto’s 250+ PB private cloud to ensure quick recovery times. After the fire, Anchor Point accessed the servers living in Datto’s cloud and began to virtualize the servers. There were two virtual servers with one TB of data shared between them. Anchor Point provided the manufacturer with loaner workstations and implemented a VoIP phone solution, forwarding their main line to it. From Anchor Point’s office, the manufacturing firm was able to access their data via virtual private network connections. The manufacturer was all set up and back to work by noon that very same day.

Impact #1	Anchor Point was able to leverage Datto’s business continuity solutions to get their customer back to business just five hours after being notified of the fire.
Impact #2	The manufacturer was able to access their data via virtual private network connections from Anchor Point’s office.
Impact #3	Anchor Point provided loaner workstations and implemented a VoIP phone solution, ensuring the manufacturer could continue operations seamlessly.

Impact #1

Anchor Point was able to leverage Datto’s business continuity solutions to get their customer back to business just five hours after being notified of the fire.

Impact #2

The manufacturer was able to access their data via virtual private network connections from Anchor Point’s office.

Impact #3

Anchor Point provided loaner workstations and implemented a VoIP phone solution, ensuring the manufacturer could continue operations seamlessly.

Benefit #1	The Datto SIRIS solution performs backups every thirty minutes.
Benefit #2	Data is backed up to Datto’s 250+ PB private cloud.
Benefit #3	The manufacturer had two virtual servers with one TB of data shared between them.

Benefit #1

The Datto SIRIS solution performs backups every thirty minutes.

Benefit #2

Data is backed up to Datto’s 250+ PB private cloud.

Benefit #3

The manufacturer had two virtual servers with one TB of data shared between them.

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Overview

When Fire Strikes, Manufacturer Avoids Downtime with Anchor Point and Datto

Operational Impact

Quantitative Benefit