Case Studies Weverse reduces data management costs to drive innovation in fandom culture

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	Weverse reduces data management costs to drive innovation in fandom culture

Weverse reduces data management costs to drive innovation in fandom culture

Technology Category	Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration Cybersecurity & Privacy - Security Compliance
Applicable Industries	Software
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Maintenance
Services	Software Design & Engineering Services System Integration Training
Challenge	Weverse, a global fandom platform, faced challenges with platform silos and managing large fluctuations in traffic volume. The company needed a solution to handle explosive data growth and reduce the high costs associated with managing debug logs and operating up to 75 virtual machines. Additionally, Weverse required a more efficient and automated log management system to prevent data loss and improve service quality. Read More
About Customer	Weverse Company is a global fandom platform company with a vision to innovate fandom culture through the expansion of customer experience. Launched in June 2019, Weverse and its commerce platform, Weverse Shop, provide content and services optimized for fan activities and serve as a communication channel between artists and fans. The platform has users in 238 countries and 6.4 million monthly active users (MAU). Weverse offers a place for K-pop artists to connect with fans through articles, videos, blogs, and live interactions in official fan communities. The company is recognized for its innovative approach to the music industry, with its parent company, Hive, being named one of the world's 50 most innovative companies in 2020 by Fast Company. Read More
Solution	Weverse implemented Sumo Logic to improve operational efficiency and reduce data management costs. Sumo Logic provided insights that helped Weverse accelerate platform innovation and improve service quality. The solution allowed Weverse to manage debug logs more cost-effectively and handle large fluctuations in traffic volume without data loss. Sumo Logic's segregated data storage tiers enabled easy access to cold and warm logs, eliminating the need for manual log management. Additionally, Sumo Logic's role-based access control (RBAC) and integration with cloud solutions like Okta further enhanced Weverse's operational capabilities. The platform also benefited from Sumo Logic's continuous education and technical support, which helped Weverse utilize the solution efficiently and develop custom log management solutions that met their information security needs. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Data Exchange & Integration

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Software

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Maintenance

Services

Software Design & Engineering Services

System Integration

Training

Challenge

Weverse, a global fandom platform, faced challenges with platform silos and managing large fluctuations in traffic volume. The company needed a solution to handle explosive data growth and reduce the high costs associated with managing debug logs and operating up to 75 virtual machines. Additionally, Weverse required a more efficient and automated log management system to prevent data loss and improve service quality.

About Customer

Weverse Company is a global fandom platform company with a vision to innovate fandom culture through the expansion of customer experience. Launched in June 2019, Weverse and its commerce platform, Weverse Shop, provide content and services optimized for fan activities and serve as a communication channel between artists and fans. The platform has users in 238 countries and 6.4 million monthly active users (MAU). Weverse offers a place for K-pop artists to connect with fans through articles, videos, blogs, and live interactions in official fan communities. The company is recognized for its innovative approach to the music industry, with its parent company, Hive, being named one of the world's 50 most innovative companies in 2020 by Fast Company.

Solution

Weverse implemented Sumo Logic to improve operational efficiency and reduce data management costs. Sumo Logic provided insights that helped Weverse accelerate platform innovation and improve service quality. The solution allowed Weverse to manage debug logs more cost-effectively and handle large fluctuations in traffic volume without data loss. Sumo Logic's segregated data storage tiers enabled easy access to cold and warm logs, eliminating the need for manual log management. Additionally, Sumo Logic's role-based access control (RBAC) and integration with cloud solutions like Okta further enhanced Weverse's operational capabilities. The platform also benefited from Sumo Logic's continuous education and technical support, which helped Weverse utilize the solution efficiently and develop custom log management solutions that met their information security needs.

Impact #1	Reduction in log data management cost: By using Sumo Logic, Weverse achieved significant cost savings in log management, making it more reasonable and efficient.
Impact #2	Improved service quality: The cost reduction allowed Weverse to analyze more debug logs, leading to better service quality and operational efficiency.
Impact #3	Stabilization of custom log management solutions: Sumo Logic provided technical and educational support, helping Weverse develop and maintain custom log management solutions that met their information security needs.

Impact #1

Reduction in log data management cost: By using Sumo Logic, Weverse achieved significant cost savings in log management, making it more reasonable and efficient.

Impact #2

Improved service quality: The cost reduction allowed Weverse to analyze more debug logs, leading to better service quality and operational efficiency.

Impact #3

Stabilization of custom log management solutions: Sumo Logic provided technical and educational support, helping Weverse develop and maintain custom log management solutions that met their information security needs.

Benefit #1	Log data, which normally ranged from 20GB to 50GB per 10 minutes, could spike to 600GB during peak times, and Sumo Logic managed this without data loss.
Benefit #2	Weverse reduced the need to operate up to 75 virtual machines, significantly cutting operational costs.

Benefit #1

Log data, which normally ranged from 20GB to 50GB per 10 minutes, could spike to 600GB during peak times, and Sumo Logic managed this without data loss.

Benefit #2

Weverse reduced the need to operate up to 75 virtual machines, significantly cutting operational costs.

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Overview

Weverse reduces data management costs to drive innovation in fandom culture

Operational Impact

Quantitative Benefit