BatchMaster Software Case Studies Westwood Laboratories where Premium Service is Second Nature

	Westwood Laboratories where Premium Service is Second Nature BatchMaster Software

Westwood Laboratories where Premium Service is Second Nature

BatchMaster Software

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Consumer Goods
Applicable Functions	Discrete Manufacturing Quality Assurance
Use Cases	Inventory Management
Services	System Integration
Challenge	Westwood Laboratories, a contract manufacturer of liquid-based personal care products, was using an older version of BatchMaster integrated with Sage PFW accounting to run their business. However, Sage retired PFW accounting and with it, the older version of BatchMaster used by Westwood Laboratories. This posed a challenge for Westwood Laboratories as they needed a solution to continue running their business efficiently. Additionally, as an FDA licensed company, Westwood Laboratories needed to track inventory lot detail for every inventory item they received into the plant and keep detailed records of all QC testing and results. They needed a solution that could help them manage these requirements and be compliant with FDA regulations. Read More
About Customer	Westwood Laboratories is a private label, personal care products manufacturer based in Azusa, California. The company has been in the industry since 1948 and specializes in the production of liquid-based personal care products, including cosmetic, skin, hair, sun, bath and body care products, men's personal care, and pet care products. Westwood Laboratories is FDA licensed and follows all the protocols required for this licensing. The company employs staff with longevity in the industry and offers its customers the highest level of customer service and the most advanced formulations through its R&D lab. Westwood Laboratories was voted “Best Green Company to Work For and Best Overall Company to Work For Awards,” given by the LA News Group Winning Workplaces poll in 2014. Read More
Solution	BatchMaster Software provided Westwood Laboratories with the next generation solution, BatchMaster Enterprise, which was integrated with Sage 300 ERP financials. This solution helped Westwood Laboratories track inventory lot detail for every inventory item they received into the plant and keep detailed records of all QC testing and results. BatchMaster Enterprise tracks all QC detail from inventory receipt through finished goods production. This allows Westwood Laboratories to demonstrate all the details of inventory and production QC history during FDA audits. The solution also consolidates the internal lot tracking number, vendor lot number along with PO receipt control number and receipt date onto one report, eliminating the tedious tracking of this related information. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Consumer Goods

Applicable Functions

Discrete Manufacturing

Quality Assurance

Use Cases

Inventory Management

Services

System Integration

Challenge

Westwood Laboratories, a contract manufacturer of liquid-based personal care products, was using an older version of BatchMaster integrated with Sage PFW accounting to run their business. However, Sage retired PFW accounting and with it, the older version of BatchMaster used by Westwood Laboratories. This posed a challenge for Westwood Laboratories as they needed a solution to continue running their business efficiently. Additionally, as an FDA licensed company, Westwood Laboratories needed to track inventory lot detail for every inventory item they received into the plant and keep detailed records of all QC testing and results. They needed a solution that could help them manage these requirements and be compliant with FDA regulations.

About Customer

Westwood Laboratories is a private label, personal care products manufacturer based in Azusa, California. The company has been in the industry since 1948 and specializes in the production of liquid-based personal care products, including cosmetic, skin, hair, sun, bath and body care products, men's personal care, and pet care products. Westwood Laboratories is FDA licensed and follows all the protocols required for this licensing. The company employs staff with longevity in the industry and offers its customers the highest level of customer service and the most advanced formulations through its R&D lab. Westwood Laboratories was voted “Best Green Company to Work For and Best Overall Company to Work For Awards,” given by the LA News Group Winning Workplaces poll in 2014.

Solution

BatchMaster Software provided Westwood Laboratories with the next generation solution, BatchMaster Enterprise, which was integrated with Sage 300 ERP financials. This solution helped Westwood Laboratories track inventory lot detail for every inventory item they received into the plant and keep detailed records of all QC testing and results. BatchMaster Enterprise tracks all QC detail from inventory receipt through finished goods production. This allows Westwood Laboratories to demonstrate all the details of inventory and production QC history during FDA audits. The solution also consolidates the internal lot tracking number, vendor lot number along with PO receipt control number and receipt date onto one report, eliminating the tedious tracking of this related information.

Impact #1	BatchMaster Enterprise has helped Westwood Laboratories maintain their strategic advantage in the industry.
Impact #2	The solution has streamlined the company's operations, making it more efficient.
Impact #3	BatchMaster Enterprise has helped Westwood Laboratories adapt to new FDA requirements.

Impact #1

BatchMaster Enterprise has helped Westwood Laboratories maintain their strategic advantage in the industry.

Impact #2

The solution has streamlined the company's operations, making it more efficient.

Impact #3

BatchMaster Enterprise has helped Westwood Laboratories adapt to new FDA requirements.

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Overview

Westwood Laboratories where Premium Service is Second Nature

Operational Impact