Case Studies
Westpac New Zealand is investing in an efficient mobile future
Overview
Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries Platform as a Service (PaaS) - Application Development Platforms | |
Finance & Insurance | |
Business Operation Sales & Marketing | |
Predictive Quality Analytics Process Control & Optimization Remote Collaboration | |
Software Design & Engineering Services System Integration | |
Operational Impact
Westpac achieved significant results verified by an independent TEI study by Forrester Consulting. | |
Loan processing time was reduced by 30%. | |
Service levels improved from 41% to 74%. | |
Quantitative Benefit
A 6% market share increase in the NZ 3rd Party Advisers home mortgage market of NZ$11 Billion. | |
3rd party banking revenue increased by 116%. | |