Case Studies Waste Not. Wait Not.

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	Waste Not. Wait Not.

Waste Not. Wait Not.

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Application Infrastructure & Middleware - API Integration & Management Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Recycling & Waste Management
Applicable Functions	Field Services Business Operation Quality Assurance
Use Cases	Remote Asset Management Fleet Management Predictive Maintenance
Services	Software Design & Engineering Services System Integration Training
Challenge	J.J Richards, a leading Australian waste management company, faced significant challenges with their legacy systems, which were built on outdated Windows DOS architecture. These systems were not easily accessible, lacked integration, and were unable to support modern, responsive applications. The IT team, primarily skilled in .NET, struggled to build new applications rapidly. Additionally, the company lacked multi-channel mobility solutions and had an unmanageable supplier management system reliant on Microsoft Excel. The need for a digital overhaul was urgent to meet the demands of tech-savvy customers and streamline internal processes. Read More
About Customer	Established in 1932, J.J. Richards & Sons Pty Ltd is an Australian-owned and operated family business that provides waste management services across Australia. The company is known for its commitment to safety, reliability, and excellence in customer service. Serving 63 local authorities and collecting almost 2.5 million wheelie bins weekly, J.J. Richards is a prominent name in the waste management industry. With nearly 90 years of experience, the company offers comprehensive waste management solutions and was seeking a digital transformation to enhance its services and operational efficiency. Read More
Solution	J.J. Richards partnered with WaveMaker, a low-code platform, to modernize their applications rapidly and cost-effectively. The IT team used WaveMaker to build new applications and modernize existing ones, integrating them with the existing database schema through REST APIs. The platform's developer-centric capabilities allowed the team to create visually appealing UIs using simple drag-and-drop features, replacing legacy applications with multi-channel, high-fidelity user interfaces. WaveMaker's support and training helped the IT team lower the learning curve, enabling them to build applications for mobile, web services, and in-truck devices. The commercial model of WaveMaker was also cost-effective, ensuring continued engagement and scalability. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Application Infrastructure & Middleware - API Integration & Management

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Recycling & Waste Management

Applicable Functions

Field Services

Business Operation

Quality Assurance

Use Cases

Remote Asset Management

Fleet Management

Predictive Maintenance

Services

Software Design & Engineering Services

System Integration

Training

Challenge

J.J Richards, a leading Australian waste management company, faced significant challenges with their legacy systems, which were built on outdated Windows DOS architecture. These systems were not easily accessible, lacked integration, and were unable to support modern, responsive applications. The IT team, primarily skilled in .NET, struggled to build new applications rapidly. Additionally, the company lacked multi-channel mobility solutions and had an unmanageable supplier management system reliant on Microsoft Excel. The need for a digital overhaul was urgent to meet the demands of tech-savvy customers and streamline internal processes.

About Customer

Established in 1932, J.J. Richards & Sons Pty Ltd is an Australian-owned and operated family business that provides waste management services across Australia. The company is known for its commitment to safety, reliability, and excellence in customer service. Serving 63 local authorities and collecting almost 2.5 million wheelie bins weekly, J.J. Richards is a prominent name in the waste management industry. With nearly 90 years of experience, the company offers comprehensive waste management solutions and was seeking a digital transformation to enhance its services and operational efficiency.

Solution

J.J. Richards partnered with WaveMaker, a low-code platform, to modernize their applications rapidly and cost-effectively. The IT team used WaveMaker to build new applications and modernize existing ones, integrating them with the existing database schema through REST APIs. The platform's developer-centric capabilities allowed the team to create visually appealing UIs using simple drag-and-drop features, replacing legacy applications with multi-channel, high-fidelity user interfaces. WaveMaker's support and training helped the IT team lower the learning curve, enabling them to build applications for mobile, web services, and in-truck devices. The commercial model of WaveMaker was also cost-effective, ensuring continued engagement and scalability.

Impact #1	J.J. Richards developed 10 critical applications within 18 months using a lean team of 5-6 developers.
Impact #2	The company improved customer engagement with pixel-perfect user experiences across applications.
Impact #3	Smooth onboarding of customers and suppliers was achieved by upgrading from manual to paperless processes.

Impact #1

J.J. Richards developed 10 critical applications within 18 months using a lean team of 5-6 developers.

Impact #2

The company improved customer engagement with pixel-perfect user experiences across applications.

Impact #3

Smooth onboarding of customers and suppliers was achieved by upgrading from manual to paperless processes.

Benefit #1	10 critical applications built by 7 developers in 18 months.
Benefit #2	The number of end-users catered to ran into thousands.

Benefit #1

10 critical applications built by 7 developers in 18 months.

Benefit #2

The number of end-users catered to ran into thousands.

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Overview

Waste Not. Wait Not.

Operational Impact

Quantitative Benefit