ScreenSteps
Case Studies
Washington SBCTC's Successful Implementation of ScreenSteps for Efficient Training
Overview
Washington SBCTC's Successful Implementation of ScreenSteps for Efficient TrainingScreenSteps |
Education | |
Virtual Training | |
System Integration Training | |
Operational Impact
The implementation of ScreenSteps brought about significant operational improvements for SBCTC. Employees were now able to easily search for answers, reducing the time spent on troubleshooting and increasing productivity. The training process became less overwhelming and more organized, leading to a smoother rollout of the new software. The live training sessions were enhanced with ScreenSteps tutorials, providing a more comprehensive learning experience. Overall, ScreenSteps simplified the process of getting knowledge and resources to the end-user when they needed help, improving the efficiency of the training process and the overall user experience. | |