Case Studies Walmart: Going from 75% to 92% of Completed Applications

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	Walmart: Going from 75% to 92% of Completed Applications

Walmart: Going from 75% to 92% of Completed Applications

Technology Category	Analytics & Modeling - Predictive Analytics Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Retail
Applicable Functions	Business Operation Human Resources
Use Cases	Predictive Replenishment Remote Collaboration
Services	Software Design & Engineering Services System Integration
Challenge	Walmart, the multinational retail corporation, has aggressive targets to fulfil their hiring needs. With hypermarket chains and department stores in multiple continents, the company has a local approach when it comes to hiring, with Talent Acquisition teams for each of their regions. In Central America, Walmart has to fill positions for 1,800 stores, in four distinct verticals: sales, corporate, agriculture and distribution. To ease up manual processing, Walmart has rapidly become a regional innovator with their automated process powered by Talkpush. By relying on automated campaigns, the retailer has seen an increase in completion rates from 75% to 92% as well as 50% decrease in processing time per candidate. Read More
About Customer	Walmart is a multinational retail corporation that operates hypermarkets, discount department stores, and grocery stores. The company has a significant presence in Central America, where it operates 1,800 stores across four verticals: sales, corporate, agriculture, and distribution. Walmart's Talent Acquisition team in Central America is responsible for fulfilling the company's aggressive hiring targets. The team has implemented innovative automated processes to streamline hiring and improve efficiency. Walmart is also committed to promoting diversity and inclusion, particularly in hiring disabled persons. Read More
Solution	To plan and execute a simple, fast candidate journey, Walmart relies on Talkpush’s drag and drop workflow tool — allowing their recruiters to design the appropriate journey for each campaign. The process is centralized in Central America, using a single system for each of the 5 countries in the region, and four job campaigns to represent each of their hiring verticals. When candidates initiate an application, the digital recruitment assistant (chatbot) asks a few questions to determine which location and position the candidate will be placed in. Inside the Talkpush CRM this is an automatic process, where recruiters can easily go to each folder and see the list of candidates where they belong. Part of the process includes an assessment — added through a simple integration — Walmart can automatically send out their Vervoe assessment to pre-screened candidates, and check on their scores on the candidate profile in the Talkpush CRM. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Retail

Applicable Functions

Business Operation

Human Resources

Use Cases

Predictive Replenishment

Remote Collaboration

Services

Software Design & Engineering Services

System Integration

Challenge

Walmart, the multinational retail corporation, has aggressive targets to fulfil their hiring needs. With hypermarket chains and department stores in multiple continents, the company has a local approach when it comes to hiring, with Talent Acquisition teams for each of their regions. In Central America, Walmart has to fill positions for 1,800 stores, in four distinct verticals: sales, corporate, agriculture and distribution. To ease up manual processing, Walmart has rapidly become a regional innovator with their automated process powered by Talkpush. By relying on automated campaigns, the retailer has seen an increase in completion rates from 75% to 92% as well as 50% decrease in processing time per candidate.

About Customer

Walmart is a multinational retail corporation that operates hypermarkets, discount department stores, and grocery stores. The company has a significant presence in Central America, where it operates 1,800 stores across four verticals: sales, corporate, agriculture, and distribution. Walmart's Talent Acquisition team in Central America is responsible for fulfilling the company's aggressive hiring targets. The team has implemented innovative automated processes to streamline hiring and improve efficiency. Walmart is also committed to promoting diversity and inclusion, particularly in hiring disabled persons.

Solution

To plan and execute a simple, fast candidate journey, Walmart relies on Talkpush’s drag and drop workflow tool — allowing their recruiters to design the appropriate journey for each campaign. The process is centralized in Central America, using a single system for each of the 5 countries in the region, and four job campaigns to represent each of their hiring verticals. When candidates initiate an application, the digital recruitment assistant (chatbot) asks a few questions to determine which location and position the candidate will be placed in. Inside the Talkpush CRM this is an automatic process, where recruiters can easily go to each folder and see the list of candidates where they belong. Part of the process includes an assessment — added through a simple integration — Walmart can automatically send out their Vervoe assessment to pre-screened candidates, and check on their scores on the candidate profile in the Talkpush CRM.

Impact #1	By reducing hiring cycles with immediate responses and automatic pre-screening, Walmart is easily able to fill their hiring quotas of approximately 1,000 employees per month.
Impact #2	Their quotas have gone down by 13% thanks to a reduction in churn due to better pre-screening and filtering from the on-set.
Impact #3	Walmart Central America is leading the charge when it comes to hiring disabled persons. With a strong marketing initiative targeting people with disabilities, Walmart is using Talkpush technology to make the process more accessible for that sector of the population.

Impact #1

By reducing hiring cycles with immediate responses and automatic pre-screening, Walmart is easily able to fill their hiring quotas of approximately 1,000 employees per month.

Impact #2

Their quotas have gone down by 13% thanks to a reduction in churn due to better pre-screening and filtering from the on-set.

Impact #3

Walmart Central America is leading the charge when it comes to hiring disabled persons. With a strong marketing initiative targeting people with disabilities, Walmart is using Talkpush technology to make the process more accessible for that sector of the population.

Benefit #1	17% increase in completion rate
Benefit #2	50% decrease candidate processing time
Benefit #3	13% less turnover

Benefit #1

17% increase in completion rate

Benefit #2

50% decrease candidate processing time

Benefit #3

13% less turnover

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Overview

Walmart: Going from 75% to 92% of Completed Applications

Operational Impact

Quantitative Benefit