Infobip Case Studies VRL Logistics Ltd: Streamlining Toll Payment Reconciliation with IoT

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	VRL Logistics Ltd: Streamlining Toll Payment Reconciliation with IoT Infobip

VRL Logistics Ltd: Streamlining Toll Payment Reconciliation with IoT

Infobip

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Networks & Connectivity - NFC
Applicable Industries	Finance & Insurance Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Last Mile Delivery Transportation Simulation
Services	System Integration
Challenge	VRL Logistics Ltd, the largest logistics and transportation company in India, was facing a significant challenge in reconciling bank statements with automatic toll charges incurred by their vast fleet of vehicles. The company's finance department had to manually cross-check bank statements against toll charges to ensure that they were not being overcharged. This process was not only labor-intensive but also prone to errors. The lack of an automatic reconciliation system between the bank's records and the toll charges was a major hurdle in the company's operations, affecting efficiency and accuracy. Read More
About Customer	VRL Logistics Ltd is India's largest logistics and transportation company. Established in 1976, the company boasts a fleet of nearly 4000 transport trucks, over 400 tour buses, and nearly 1000 branches and franchises spread across the country. VRL Logistics Ltd offers a wide range of services including courier services, priority cargo, parcel service, air charter services, and warehousing solutions. The company's operations are complex, managing a vast fleet of vehicles and dealing with the challenges of the transportation and logistics industry. Read More
Solution	To address this challenge, VRL Logistics' IT department developed a custom component in their ERP system, powered by Infobip, to automatically reconcile bank statements with toll charges. This innovative solution leverages the power of SMS to deliver real-time toll payment details. Every time a vehicle is automatically charged at a toll, an SMS message containing the payment details, exit time, and toll name is sent via a Virtual Long Number (VLN). The ERP system receives this SMS and automatically matches the payment with the corresponding entry in the bank statements. This solution not only eliminates the need for manual reconciliation but also ensures accuracy and timeliness in the process. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Networks & Connectivity - NFC

Applicable Industries

Finance & Insurance

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Last Mile Delivery

Transportation Simulation

Services

System Integration

Challenge

VRL Logistics Ltd, the largest logistics and transportation company in India, was facing a significant challenge in reconciling bank statements with automatic toll charges incurred by their vast fleet of vehicles. The company's finance department had to manually cross-check bank statements against toll charges to ensure that they were not being overcharged. This process was not only labor-intensive but also prone to errors. The lack of an automatic reconciliation system between the bank's records and the toll charges was a major hurdle in the company's operations, affecting efficiency and accuracy.

About Customer

VRL Logistics Ltd is India's largest logistics and transportation company. Established in 1976, the company boasts a fleet of nearly 4000 transport trucks, over 400 tour buses, and nearly 1000 branches and franchises spread across the country. VRL Logistics Ltd offers a wide range of services including courier services, priority cargo, parcel service, air charter services, and warehousing solutions. The company's operations are complex, managing a vast fleet of vehicles and dealing with the challenges of the transportation and logistics industry.

Solution

To address this challenge, VRL Logistics' IT department developed a custom component in their ERP system, powered by Infobip, to automatically reconcile bank statements with toll charges. This innovative solution leverages the power of SMS to deliver real-time toll payment details. Every time a vehicle is automatically charged at a toll, an SMS message containing the payment details, exit time, and toll name is sent via a Virtual Long Number (VLN). The ERP system receives this SMS and automatically matches the payment with the corresponding entry in the bank statements. This solution not only eliminates the need for manual reconciliation but also ensures accuracy and timeliness in the process.

Impact #1	The implementation of the custom ERP component has significantly improved VRL Logistics' internal processes. The automatic reconciliation of bank statements and toll charges has not only eliminated the need for manual checking but also reduced the chances of errors. This has facilitated smoother operations and has contributed to the company's growth. The use of SMS technology for instant communication of toll payment details has also enhanced the efficiency of the process. This innovative solution has streamlined the company's operations and has set a benchmark for other companies in the logistics and transportation industry.

Impact #1

The implementation of the custom ERP component has significantly improved VRL Logistics' internal processes. The automatic reconciliation of bank statements and toll charges has not only eliminated the need for manual checking but also reduced the chances of errors. This has facilitated smoother operations and has contributed to the company's growth. The use of SMS technology for instant communication of toll payment details has also enhanced the efficiency of the process. This innovative solution has streamlined the company's operations and has set a benchmark for other companies in the logistics and transportation industry.

Benefit #1	Reduced the need for manual reconciliation, saving the time of 15 finance department employees.
Benefit #2	Automated the reconciliation process, ensuring real-time and accurate matching of toll charges with bank statements.
Benefit #3	Leveraged SMS technology for instant communication of toll payment details.

Benefit #1

Reduced the need for manual reconciliation, saving the time of 15 finance department employees.

Benefit #2

Automated the reconciliation process, ensuring real-time and accurate matching of toll charges with bank statements.

Benefit #3

Leveraged SMS technology for instant communication of toll payment details.

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Overview

VRL Logistics Ltd: Streamlining Toll Payment Reconciliation with IoT

Operational Impact

Quantitative Benefit