Intellect
Case Studies
Vornado: Taking No-Code Compliance Software Beyond QMS
Overview
Vornado: Taking No-Code Compliance Software Beyond QMSIntellect |
Application Infrastructure & Middleware - API Integration & Management | |
Consumer Goods | |
Quality Assurance | |
Software Design & Engineering Services | |
Operational Impact
Employees find Intellect’s software remarkably easy to learn; at Vornado, it takes just 20 minutes for a new employee to come up to speed. | |
The peak-season rush is no longer an all-hands-on-deck exercise, either. Since Intellect has been implemented at Vornado, the company no longer suffers from the stress and burnout previously associated with seasonal peaks. | |
The implementation went very smoothly, according to Hankins. “We knew that we would need to adapt the software to fit our needs. We added some fields, hid a of the few things we didn’t need, and even developed our own app to augment Intellect’s existing QMS capabilities.” | |
Quantitative Benefit
E-mail traffic is down 75% | |
Customer service team operates at much greater efficiency | |