Vonage
Case Studies
Vonage Voice API Enables Opearlo to Cut User Verification Costs by Half
Overview
Vonage Voice API Enables Opearlo to Cut User Verification Costs by HalfVonage |
Platform as a Service (PaaS) - Application Development Platforms | |
Buildings Telecommunications | |
Speech Recognition Time Sensitive Networking | |
System Integration | |
Operational Impact
Switching to Vonage's Voice API and SMS API has not only resulted in significant cost savings for Opearlo, but also improved operational efficiency. The per-second charging model is more aligned with Opearlo's usage, making it a more cost-effective solution. Additionally, Vonage's superior customer support and clearer documentation have facilitated quicker resolution of issues, further enhancing operational efficiency. The use of Vonage's APIs in Opearlo's 'Find My Phone' app has also streamlined the user verification process, improving the user experience and potentially leading to increased user retention and satisfaction. | |
Quantitative Benefit
Opearlo's user verification costs were cut in half by switching to Vonage's per-second charging model. | |
Most of Opearlo’s calls are only five seconds on average, leading to significant cost savings with Vonage's per-second charging model compared to the previous vendor's per-minute model. | |
Vonage's clearer documentation and better customer support led to more efficient issue resolution, further reducing operational costs. | |