Case Studies Von Rick Uses PieSync to Synchronize Contacts Across Multiple Apps for Enhanced Personalization

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	Von Rick Uses PieSync to Synchronize Contacts Across Multiple Apps for Enhanced Personalization

Von Rick Uses PieSync to Synchronize Contacts Across Multiple Apps for Enhanced Personalization

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Data Visualization Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Sales & Marketing
Services	Software Design & Engineering Services System Integration
Challenge	The Von Rick team faced a significant challenge in managing and synchronizing lead data across multiple apps. They were using various applications, including client apps, to capture lead data, which needed to be transferred from one app to another. Initially, they used Leadsbridge for this purpose, but it wasn't an optimal solution as new leads from different apps created a mess. As the company began managing more clients and campaigns, the need for up-to-date contact information across all apps became critical. They realized they needed a two-way syncing solution to keep data synchronized between all the apps they were using. Read More
About Customer	Von Rick is a storytelling business based in Phoenix, Arizona. The company specializes in finding alternative ways to tell their clients' stories to the right people at the right time. They offer support in various tools such as video, graphic design, gamification, and more. The team at Von Rick is dedicated to providing high levels of personalization for the leads they capture on behalf of their clients. The CEO, Justin Abbate, emphasizes the importance of building trust and likability in business relationships. As the company grew, managing a larger number of clients and campaigns became a challenge, necessitating a more efficient solution for data synchronization. Read More
Solution	PieSync provided the perfect solution for Von Rick's data synchronization needs. The team uses ActiveCampaign for automatic follow-ups and campaign reinforcement, Stripe for billing, and EZTexting for sending reminders and one-on-one conversations with customers. PieSync enabled them to create a two-way sync between these apps, ensuring that contact information was always up-to-date. For instance, during a particular campaign, they set up a sync between Stripe and ActiveCampaign to capture customer interests based on ticket purchases for different events. This information was then used for future email marketing campaigns. Additionally, they used billing information from Stripe to send personalized text message reminders via EZTexting, further enhancing their customer engagement. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Data Visualization

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Sales & Marketing

Services

Software Design & Engineering Services

System Integration

Challenge

The Von Rick team faced a significant challenge in managing and synchronizing lead data across multiple apps. They were using various applications, including client apps, to capture lead data, which needed to be transferred from one app to another. Initially, they used Leadsbridge for this purpose, but it wasn't an optimal solution as new leads from different apps created a mess. As the company began managing more clients and campaigns, the need for up-to-date contact information across all apps became critical. They realized they needed a two-way syncing solution to keep data synchronized between all the apps they were using.

About Customer

Von Rick is a storytelling business based in Phoenix, Arizona. The company specializes in finding alternative ways to tell their clients' stories to the right people at the right time. They offer support in various tools such as video, graphic design, gamification, and more. The team at Von Rick is dedicated to providing high levels of personalization for the leads they capture on behalf of their clients. The CEO, Justin Abbate, emphasizes the importance of building trust and likability in business relationships. As the company grew, managing a larger number of clients and campaigns became a challenge, necessitating a more efficient solution for data synchronization.

Solution

PieSync provided the perfect solution for Von Rick's data synchronization needs. The team uses ActiveCampaign for automatic follow-ups and campaign reinforcement, Stripe for billing, and EZTexting for sending reminders and one-on-one conversations with customers. PieSync enabled them to create a two-way sync between these apps, ensuring that contact information was always up-to-date. For instance, during a particular campaign, they set up a sync between Stripe and ActiveCampaign to capture customer interests based on ticket purchases for different events. This information was then used for future email marketing campaigns. Additionally, they used billing information from Stripe to send personalized text message reminders via EZTexting, further enhancing their customer engagement.

Impact #1	PieSync works in the background to sync contacts two-way and in real-time, ensuring access to the most up-to-date customer information.
Impact #2	The solution saves time spent on data entry and eliminates the need for manual import/export of contacts.
Impact #3	It provides a single database across all cloud apps, ensuring consistency and accuracy of customer information.

Impact #1

PieSync works in the background to sync contacts two-way and in real-time, ensuring access to the most up-to-date customer information.

Impact #2

The solution saves time spent on data entry and eliminates the need for manual import/export of contacts.

Impact #3

It provides a single database across all cloud apps, ensuring consistency and accuracy of customer information.

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Overview

Von Rick Uses PieSync to Synchronize Contacts Across Multiple Apps for Enhanced Personalization

Operational Impact