Camunda
Case Studies
Vodafone: Boosting Agility, Transparency and Scalability with Camunda
Overview
Vodafone: Boosting Agility, Transparency and Scalability with CamundaCamunda |
Infrastructure as a Service (IaaS) - Cloud Computing Platform as a Service (PaaS) - Application Development Platforms | |
Telecommunications | |
Business Operation Sales & Marketing | |
Predictive Maintenance Process Control & Optimization Supply Chain Visibility | |
Cloud Planning, Design & Implementation Services System Integration | |
Operational Impact
The machine-to-machine response time of Vodafone’s systems has improved by 40% as a result of process optimization and introduction of intelligent caching mechanisms. | |
Performance insights through continuous process monitoring and improvement enable constant fine-tuning, so processes are always running at optimum. | |
The complete customer lifecycle (sales, service, retention) has been automated and optimized, leading to significant time savings in customer service – freeing staff to concentrate on customers and value-added activities. | |
Quantitative Benefit
Demonstrated a minimum viable product within three months | |
First go-live came after just five months | |
Machine-to-machine response time improved by 40% | |