Denodo Technologies Case Studies Vizient Cuts Costs and Improves Member Services using the Denodo Platform for Data Virtualization

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	Vizient Cuts Costs and Improves Member Services using the Denodo Platform for Data Virtualization Denodo Technologies

Vizient Cuts Costs and Improves Member Services using the Denodo Platform for Data Virtualization

Denodo Technologies

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Predictive Quality Analytics Predictive Replenishment
Services	Data Science Services
Challenge	Vizient's Sales Operations team needed various types of reporting such as opportunity reports, leads, as well as member-related reports. They also needed to perform analysis using BI tools on opportunity-to-outcome, member-to-product and lead time. Vizient's analysts provide reports on saving opportunities and initiatives to their member organizations on a regular basis. They also needed to know where to invest their time and resources - recruit new members or expand more products within the existing customer base. Vizient's sales team uses salesforce.com to generate these reports containing vital business information. Thirty-five analyst users needed immediate access to salesforce.com for reporting purposes. Vizient wanted to minimize Salesforce license costs, as some of the user licenses were used strictly to view the data. A new and cost-effective solution was needed to support the business information needs, with the flexibility to make the data accessible and available to any analytics or business intelligence tool used by the relevant business units. Read More
About Customer	Vizient is the largest member-owned healthcare company in the US delivering industry-leading supply chain management services and clinical improvement services to its members. Vizient provides services to nearly 30% of the nation’s hospitals and more than 118,000 non-acute healthcare customers. Data is at the heart of Vizient’s operations. Vizient grapples with more than 1 billion detailed line item spend data, 110 million detailed patient records, 9 million products with 100 million cross-references and 110,000 non-acute care customers submitting detailed line item spend data each month. Vizient’s own product master is the result of their careful research and gathering of data on parity and cost-effective products. With the help of the product master they can negotiate better pricing for their member non-profit hospitals, such as Mayo Clinic, and also help them differentiate between the suppliers. Read More
Solution	Vizient had an instance of Salesforce that several analysts used, increasing the licensing cost for every user. Vizient decided to use the Denodo Platform for data virtualization to replicate the external Salesforce environment into an internal reporting environment. Vizient's s internal users did not need Salesforce access anymore since the Denodo Platform became the single access layer for all business information needs. The Denodo Platform's ease-of-use and fine-grained security to the field level of each report made its adoption successful. Denodo's Salesforce connectors enabled Vizient to provide a one-way scheduled feed of data from Salesforce. They provided sales operations with the ability to authorize read-only access to specific users for specific data-sets. Vizient created 16 different data sets with different authorizations to customize and control the type of data access to users. Using the Denodo Platform's abstraction layer, Vizient could also expose virtual views of ICE data to be used by any reporting and/or business intelligence tool in the enterprise. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Predictive Quality Analytics

Predictive Replenishment

Services

Data Science Services

Challenge

Vizient's Sales Operations team needed various types of reporting such as opportunity reports, leads, as well as member-related reports. They also needed to perform analysis using BI tools on opportunity-to-outcome, member-to-product and lead time. Vizient's analysts provide reports on saving opportunities and initiatives to their member organizations on a regular basis. They also needed to know where to invest their time and resources - recruit new members or expand more products within the existing customer base. Vizient's sales team uses salesforce.com to generate these reports containing vital business information. Thirty-five analyst users needed immediate access to salesforce.com for reporting purposes. Vizient wanted to minimize Salesforce license costs, as some of the user licenses were used strictly to view the data. A new and cost-effective solution was needed to support the business information needs, with the flexibility to make the data accessible and available to any analytics or business intelligence tool used by the relevant business units.

About Customer

Vizient is the largest member-owned healthcare company in the US delivering industry-leading supply chain management services and clinical improvement services to its members. Vizient provides services to nearly 30% of the nation’s hospitals and more than 118,000 non-acute healthcare customers. Data is at the heart of Vizient’s operations. Vizient grapples with more than 1 billion detailed line item spend data, 110 million detailed patient records, 9 million products with 100 million cross-references and 110,000 non-acute care customers submitting detailed line item spend data each month. Vizient’s own product master is the result of their careful research and gathering of data on parity and cost-effective products. With the help of the product master they can negotiate better pricing for their member non-profit hospitals, such as Mayo Clinic, and also help them differentiate between the suppliers.

Solution

Vizient had an instance of Salesforce that several analysts used, increasing the licensing cost for every user. Vizient decided to use the Denodo Platform for data virtualization to replicate the external Salesforce environment into an internal reporting environment. Vizient's s internal users did not need Salesforce access anymore since the Denodo Platform became the single access layer for all business information needs. The Denodo Platform's ease-of-use and fine-grained security to the field level of each report made its adoption successful. Denodo's Salesforce connectors enabled Vizient to provide a one-way scheduled feed of data from Salesforce. They provided sales operations with the ability to authorize read-only access to specific users for specific data-sets. Vizient created 16 different data sets with different authorizations to customize and control the type of data access to users. Using the Denodo Platform's abstraction layer, Vizient could also expose virtual views of ICE data to be used by any reporting and/or business intelligence tool in the enterprise.

Impact #1	The Denodo Platform helped Vizient drive down licensing costs drastically by avoiding the expenses of several Salesforce licenses.
Impact #2	Savings accrued to Vizient beginning right from the first year.
Impact #3	Apart from the cost savings, the business users report very high satisfaction levels with the data virtualization solution offered by the Denodo Platform.

Impact #1

The Denodo Platform helped Vizient drive down licensing costs drastically by avoiding the expenses of several Salesforce licenses.

Impact #2

Savings accrued to Vizient beginning right from the first year.

Impact #3

Apart from the cost savings, the business users report very high satisfaction levels with the data virtualization solution offered by the Denodo Platform.

Benefit #1	Vizient will break even with their Denodo Platform investment within 1.5 years.
Benefit #2	Vizient expects a 350% return on their initial investment in the Denodo Platform over a five-year period.

Benefit #1

Vizient will break even with their Denodo Platform investment within 1.5 years.

Benefit #2

Vizient expects a 350% return on their initial investment in the Denodo Platform over a five-year period.

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Overview

Vizient Cuts Costs and Improves Member Services using the Denodo Platform for Data Virtualization

Operational Impact

Quantitative Benefit