Qlik Case Studies Visionlab improves its sales by 5 % thanks to QlikView

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	Visionlab improves its sales by 5 % thanks to QlikView Qlik

Visionlab improves its sales by 5 % thanks to QlikView

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Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Retail
Applicable Functions	Sales & Marketing Business Operation
Use Cases	Predictive Quality Analytics Supply Chain Visibility
Services	Data Science Services
Challenge	Visionlab, a leading optical company in Spain, was facing challenges in extracting key indicators in real time, detecting bottlenecks, and improving the output of production processes. The company also wanted to decentralize data management across various areas. As the organization grew, system managers realized that using Microsoft Excel would be inadequate for optimal decision-making. In 2003, Visionlab decided to implement QlikView, a BI solution that they considered visual, easy to implement, and with a quick return on investment thanks to its short learning curve. Read More
About Customer	Visionlab is one of the most prominent optical companies in the sector, with more than 20 years in the market. It currently has three business lines: Visionlab, Visionlab Sol, and Visionlab Store. Visionlab was the first optical company in Europe to offer its customers one-hour service for progressive lenses, providing both an optical store and a lens-manufacturing laboratory in the same center. In 1985 it opened its first center in Spain, and has now expanded to about 130 stores. Visionlab processes more than 600,000 in-store orders annually and the factory handles more than 1,200 jobs daily. Read More
Solution	QlikView has allowed for effective decision-making, improved production processes, the elimination of bottlenecks, and the detection of shortcomings. Scorecards have been developed for those purposes in sales, production, and marketing. With the development of scorecards, both sales and customer service have grown considerably. For sales, the capacity to extract information on key business indicators in the commercial area provides exhaustive real-time knowledge of each product line’s situation. The capacity of the QlikView scorecard developed for production has allowed Visionlab to identify factory bottlenecks and potential problems, which has helped them to be more efficient in internal processes. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Retail

Applicable Functions

Sales & Marketing

Business Operation

Use Cases

Predictive Quality Analytics

Supply Chain Visibility

Services

Data Science Services

Challenge

Visionlab, a leading optical company in Spain, was facing challenges in extracting key indicators in real time, detecting bottlenecks, and improving the output of production processes. The company also wanted to decentralize data management across various areas. As the organization grew, system managers realized that using Microsoft Excel would be inadequate for optimal decision-making. In 2003, Visionlab decided to implement QlikView, a BI solution that they considered visual, easy to implement, and with a quick return on investment thanks to its short learning curve.

About Customer

Visionlab is one of the most prominent optical companies in the sector, with more than 20 years in the market. It currently has three business lines: Visionlab, Visionlab Sol, and Visionlab Store. Visionlab was the first optical company in Europe to offer its customers one-hour service for progressive lenses, providing both an optical store and a lens-manufacturing laboratory in the same center. In 1985 it opened its first center in Spain, and has now expanded to about 130 stores. Visionlab processes more than 600,000 in-store orders annually and the factory handles more than 1,200 jobs daily.

Solution

QlikView has allowed for effective decision-making, improved production processes, the elimination of bottlenecks, and the detection of shortcomings. Scorecards have been developed for those purposes in sales, production, and marketing. With the development of scorecards, both sales and customer service have grown considerably. For sales, the capacity to extract information on key business indicators in the commercial area provides exhaustive real-time knowledge of each product line’s situation. The capacity of the QlikView scorecard developed for production has allowed Visionlab to identify factory bottlenecks and potential problems, which has helped them to be more efficient in internal processes.

Impact #1	Improvement of the factory-to-store service rate from 70 to 90 percent
Impact #2	Easier decision-making thanks to the decentralization of information
Impact #3	Productivity has improved by 30%

Impact #1

Improvement of the factory-to-store service rate from 70 to 90 percent

Impact #2

Easier decision-making thanks to the decentralization of information

Impact #3

Productivity has improved by 30%

Benefit #1	Sales growth of 5 percent
Benefit #2	The service rate at the centers has increased from 70% to 90%

Benefit #1

Sales growth of 5 percent

Benefit #2

The service rate at the centers has increased from 70% to 90%

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Overview

Visionlab improves its sales by 5 % thanks to QlikView

Operational Impact

Quantitative Benefit