NETSCOUT
Case Studies
Visibility Into New Cloud Data Center Helps Insurer Protect Customer Experience
Overview
Visibility Into New Cloud Data Center Helps Insurer Protect Customer ExperienceNETSCOUT |
Infrastructure as a Service (IaaS) - Cloud Computing Analytics & Modeling - Data-as-a-Service | |
Healthcare & Hospitals | |
Business Operation Human Resources | |
Remote Asset Management Predictive Maintenance Real-Time Location System (RTLS) | |
Cloud Planning, Design & Implementation Services Data Science Services System Integration | |
Operational Impact
Mobilizing IT power-users on the new nGeniusONE platform in time to support data center migration was a significant win for the business leadership, as well as subscribers ready to benefit from highly performing healthcare and insurance applications accessible on their Web browser and mobile devices. | |
During this process, the company is actually expanding the number of IT resources accessing nGeniusONE real-time performance views into business-relevant network, application, and voice data services platforms. | |
As a result, the company is moving to a more proactive monitoring approach, less reliant on reporting and packet forensics, and better-equipped to help reduce meantime-to-repair of performance-related issues before they impact customer business. | |
Quantitative Benefit
Lower CAPEX, with software technology, smart data, and reduced appliance needs. | |