IBM Case Studies VEKA AG boosts customer satisfaction with on-time deliveries

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	VEKA AG boosts customer satisfaction with on-time deliveries IBM

VEKA AG boosts customer satisfaction with on-time deliveries

IBM

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Database Management & Storage Infrastructure as a Service (IaaS) - Cloud Storage Services Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries	Construction & Infrastructure
Applicable Functions	Discrete Manufacturing Logistics & Transportation
Use Cases	Manufacturing System Automation Predictive Maintenance
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	VEKA AG, a leading producer of PVC profile systems for windows and doors, was facing challenges with its existing IT infrastructure due to escalating data volumes. The company's production lines require constant access to data to ensure high-quality production and correct storage. However, the expansion of the company's portfolio led to a significant increase in data volumes, putting pressure on the existing IT infrastructure. Specifically, backup times for business-critical SAP systems were increasing, raising the risk of unscheduled downtime or slow recovery in the event of a hardware failure. Products produced when SAP systems are not available need to be stored somewhere until applications are back online, resulting in unnecessary warehousing costs and delays to deliveries. VEKA AG needed to minimize planned and unplanned downtime to boost output and sales. Read More
About Customer	VEKA AG is one of the leading producers of polyvinyl chloride (PVC) profile systems for windows and doors. The company was founded in 1969 in Sendenhorst, Germany, and has since grown to employ around 3,700 staff at locations across three continents. VEKA designs, produces, and delivers components to manufacturers, who assemble the parts and sell the end products under their own brand names. Manufacturing PVC is a complex and expensive process that requires VEKA’s production lines to run at a constant speed and maintain a precise temperature. As a result, VEKA’s production and logistics systems need constant access to data to ensure that products are produced to a high quality and stored correctly. Read More
Solution	VEKA decided to deploy an IBM System Storage TS7650G ProtecTIER Deduplication Gateway to store backups of its business-critical SAP systems, plus an IBM Storwize V7000 device for background storage. The ProtecTIER solution accelerates incoming IBM i streams from the IBM Backup, Recovery & Media Services (BRMS) for i software by parallelizing backups across up to 256 virtual drives distributed over 15 IBM i partitions. Once the backup is complete, the solution transfers archive data to an IBM System Storage TS3500 tape library for long-term low-cost data retention. VEKA runs its business-critical SAP systems plus the IBM Domino collaboration solution on three IBM Power 770 servers, one of which is used as a sandbox to test new features and versions of the SAP applications. The IBM Power servers run the IBM i operating system. VEKA manages backups using IBM Backup, Recovery & Media Services (BRMS) for i software. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Database Management & Storage

Infrastructure as a Service (IaaS) - Cloud Storage Services

Infrastructure as a Service (IaaS) - Hybrid Cloud

Applicable Industries

Construction & Infrastructure

Applicable Functions

Discrete Manufacturing

Logistics & Transportation

Use Cases

Manufacturing System Automation

Predictive Maintenance

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

VEKA AG, a leading producer of PVC profile systems for windows and doors, was facing challenges with its existing IT infrastructure due to escalating data volumes. The company's production lines require constant access to data to ensure high-quality production and correct storage. However, the expansion of the company's portfolio led to a significant increase in data volumes, putting pressure on the existing IT infrastructure. Specifically, backup times for business-critical SAP systems were increasing, raising the risk of unscheduled downtime or slow recovery in the event of a hardware failure. Products produced when SAP systems are not available need to be stored somewhere until applications are back online, resulting in unnecessary warehousing costs and delays to deliveries. VEKA AG needed to minimize planned and unplanned downtime to boost output and sales.

About Customer

VEKA AG is one of the leading producers of polyvinyl chloride (PVC) profile systems for windows and doors. The company was founded in 1969 in Sendenhorst, Germany, and has since grown to employ around 3,700 staff at locations across three continents. VEKA designs, produces, and delivers components to manufacturers, who assemble the parts and sell the end products under their own brand names. Manufacturing PVC is a complex and expensive process that requires VEKA’s production lines to run at a constant speed and maintain a precise temperature. As a result, VEKA’s production and logistics systems need constant access to data to ensure that products are produced to a high quality and stored correctly.

Solution

VEKA decided to deploy an IBM System Storage TS7650G ProtecTIER Deduplication Gateway to store backups of its business-critical SAP systems, plus an IBM Storwize V7000 device for background storage. The ProtecTIER solution accelerates incoming IBM i streams from the IBM Backup, Recovery & Media Services (BRMS) for i software by parallelizing backups across up to 256 virtual drives distributed over 15 IBM i partitions. Once the backup is complete, the solution transfers archive data to an IBM System Storage TS3500 tape library for long-term low-cost data retention. VEKA runs its business-critical SAP systems plus the IBM Domino collaboration solution on three IBM Power 770 servers, one of which is used as a sandbox to test new features and versions of the SAP applications. The IBM Power servers run the IBM i operating system. VEKA manages backups using IBM Backup, Recovery & Media Services (BRMS) for i software.

Impact #1	The IBM ProtecTIER solution has significantly accelerated backups, helping VEKA manage backups efficiently even as the amount of business data its systems generate and manage continues to grow.
Impact #2	VEKA has significantly reduced the risk of SAP system downtime, enhancing its ability to deliver products to customers on time, and maintain high levels of customer satisfaction.
Impact #3	Faster backup times have also enabled the company to minimize downtime during scheduled maintenance windows.

Impact #1

The IBM ProtecTIER solution has significantly accelerated backups, helping VEKA manage backups efficiently even as the amount of business data its systems generate and manage continues to grow.

Impact #2

VEKA has significantly reduced the risk of SAP system downtime, enhancing its ability to deliver products to customers on time, and maintain high levels of customer satisfaction.

Impact #3

Faster backup times have also enabled the company to minimize downtime during scheduled maintenance windows.

Benefit #1	Cuts backup times by more than 75 percent

Benefit #1

Cuts backup times by more than 75 percent

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Overview

VEKA AG boosts customer satisfaction with on-time deliveries

Operational Impact

Quantitative Benefit