GPS Insight Case Studies Valet Waste Improves Fleet Operations with Advanced GPS Fleet Tracking

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	Valet Waste Improves Fleet Operations with Advanced GPS Fleet Tracking GPS Insight

Valet Waste Improves Fleet Operations with Advanced GPS Fleet Tracking

GPS Insight

Technology Category	Analytics & Modeling - Real Time Analytics Sensors - GPS
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Real-Time Location System (RTLS) Vehicle Telematics
Services	Software Design & Engineering Services System Integration
Challenge	Valet Waste, a national provider of doorstep trash and recycling collection in the multi-family industry, was facing several challenges with their fleet management. They had previously used a fleet management system, but it did not meet their expectations. The company wanted to increase efficiency, monitor driver behavior, and validate ‘how is my driving’ calls. They also needed a way to cut the amount of time employees spent logging tasks in the customer service database and increase productivity at each property. Furthermore, they wanted to keep drivers safe by monitoring driver behavior and promoting good driving habits. Lastly, they were aware of the additional benefits that an advanced GPS tracking system could provide such as better fuel, time, safety, and maintenance management. Read More
About Customer	Valet Waste is the premier national provider of doorstep trash and recycling collection in the multi-family industry. The company operates a fleet of vehicles to service their clients and has a significant presence on the West Coast of Florida. They had previously used a fleet management system, but it did not meet their expectations. The company was looking for a more advanced GPS tracking system to solve their fleet challenges. They wanted to increase efficiency, monitor driver behavior, and validate ‘how is my driving’ calls. They also needed a way to cut the amount of time employees spent logging tasks in the customer service database and increase productivity at each property. Read More
Solution	Valet Waste decided to implement the GPS Insight Fleet Tracking Solution. This system offered robust features and the flexibility to customize and automate features and alerts to fit their needs. The GPS Insight system also offered integration into other software programs used by Valet Waste. They were in the process of integrating their customer service database with GPS Insight to minimize time spent on the computer by their employees. The integration would auto-populate the calendar by recognizing the assigned truck to the employee entering the landmarks, or what they call communities, that are entered each day. GPS Insight also offered Garmin navigation units as the solution to talking while driving. This provided turn-by-turn audible and visual directions, view job status, and send and receive messages without violating talking/ texting while driving laws. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Sensors - GPS

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Real-Time Location System (RTLS)

Vehicle Telematics

Services

Software Design & Engineering Services

System Integration

Challenge

Valet Waste, a national provider of doorstep trash and recycling collection in the multi-family industry, was facing several challenges with their fleet management. They had previously used a fleet management system, but it did not meet their expectations. The company wanted to increase efficiency, monitor driver behavior, and validate ‘how is my driving’ calls. They also needed a way to cut the amount of time employees spent logging tasks in the customer service database and increase productivity at each property. Furthermore, they wanted to keep drivers safe by monitoring driver behavior and promoting good driving habits. Lastly, they were aware of the additional benefits that an advanced GPS tracking system could provide such as better fuel, time, safety, and maintenance management.

About Customer

Valet Waste is the premier national provider of doorstep trash and recycling collection in the multi-family industry. The company operates a fleet of vehicles to service their clients and has a significant presence on the West Coast of Florida. They had previously used a fleet management system, but it did not meet their expectations. The company was looking for a more advanced GPS tracking system to solve their fleet challenges. They wanted to increase efficiency, monitor driver behavior, and validate ‘how is my driving’ calls. They also needed a way to cut the amount of time employees spent logging tasks in the customer service database and increase productivity at each property.

Solution

Valet Waste decided to implement the GPS Insight Fleet Tracking Solution. This system offered robust features and the flexibility to customize and automate features and alerts to fit their needs. The GPS Insight system also offered integration into other software programs used by Valet Waste. They were in the process of integrating their customer service database with GPS Insight to minimize time spent on the computer by their employees. The integration would auto-populate the calendar by recognizing the assigned truck to the employee entering the landmarks, or what they call communities, that are entered each day. GPS Insight also offered Garmin navigation units as the solution to talking while driving. This provided turn-by-turn audible and visual directions, view job status, and send and receive messages without violating talking/ texting while driving laws.

Impact #1	Valet Waste was able to eliminate daily driver’s logs tracking miles and gas purchases; instead GPS Insight automatically emails the needed reports to their accounting department.
Impact #2	GPS Insight reports on the amount of time spent inside and outside of landmarks, such as customer locations. Valet Waste reported, “We require our employees to visit our clients routinely and GPS Insight has been able to confirm those visits and track the frequency of those visits, to help ensure our promise of customer service was being upheld.”
Impact #3	Now Valet Waste can investigate public complaints from the “How’s my driving?” stickers on the back of their trucks. “Now we can validate ‘how’s my driving’ complaints by pulling up Google Earth and focusing in on the time, day, and vehicle. It is difficult to exonerate or punish an employee based on hearsay and GPS Insight provides the proof,” according to the Valet Waste management team.

Impact #1

Valet Waste was able to eliminate daily driver’s logs tracking miles and gas purchases; instead GPS Insight automatically emails the needed reports to their accounting department.

Impact #2

GPS Insight reports on the amount of time spent inside and outside of landmarks, such as customer locations. Valet Waste reported, “We require our employees to visit our clients routinely and GPS Insight has been able to confirm those visits and track the frequency of those visits, to help ensure our promise of customer service was being upheld.”

Impact #3

Now Valet Waste can investigate public complaints from the “How’s my driving?” stickers on the back of their trucks. “Now we can validate ‘how’s my driving’ complaints by pulling up Google Earth and focusing in on the time, day, and vehicle. It is difficult to exonerate or punish an employee based on hearsay and GPS Insight provides the proof,” according to the Valet Waste management team.

Benefit #1	Their fuel card bill dropped 16% in the first two months. That is a 168% ROI from the GPS Insight software in fuel savings alone.

Benefit #1

Their fuel card bill dropped 16% in the first two months. That is a 168% ROI from the GPS Insight software in fuel savings alone.

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Overview

Valet Waste Improves Fleet Operations with Advanced GPS Fleet Tracking

Operational Impact

Quantitative Benefit