ProcessMaker Case Studies Valeo's Global Enterprise-wide Deployment of ProcessMaker Cloud

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	Valeo's Global Enterprise-wide Deployment of ProcessMaker Cloud ProcessMaker

Valeo's Global Enterprise-wide Deployment of ProcessMaker Cloud

ProcessMaker

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Automotive
Applicable Functions	Human Resources
Use Cases	Process Control & Optimization Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Valeo, a global automotive industry supplier, was facing significant delays in its business process management (BPM) approval process, which took 90 seconds or longer. This resulted in a surplus of user complaints and a major decrease in customer satisfaction. The company needed to improve its business processes to meet new demands and accommodate its aggressive growth rate goals. Valeo's previous BPM, a Fujitsu product, was not able to keep up with the company's fast-growing needs for workflow applications, including mobile interface. Read More
About Customer	Valeo is a publicly traded French automotive supplier with 113,600 employees worldwide and annual sales of €19.3 billion as of December 2018. Known globally as an automotive supplier, Valeo is — at its core — an innovative technology company and a leader in driverless cars and CO2 emission reductions. The company operates in 33 countries and has automated 300+ processes for nearly 70,000 users across all of their global offices. These business processes utilize data from many document storage systems, SAP ERP, and various internal point solutions. Valeo’s business processes include HR, Finance & Accounting, Operations and Development. Read More
Solution	Valeo adopted ProcessMaker as its new BPM platform. ProcessMaker offered the tech stack that the company needed to handle to accelerate its OEM offering. The switch allowed Valeo to introduce extreme agility in the way it fulfilled the company’s fast-growing needs for workflow applications, including mobile interface. The Valeo team developed unique implementations with Google, including Actions by Email (similar to the ProcessMaker I/O offering). Valeo was one of Google’s first large G Suite implementations in Europe. ProcessMaker integrated with G Suite to streamline Valeo’s business processes. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Automotive

Applicable Functions

Human Resources

Use Cases

Process Control & Optimization

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Valeo, a global automotive industry supplier, was facing significant delays in its business process management (BPM) approval process, which took 90 seconds or longer. This resulted in a surplus of user complaints and a major decrease in customer satisfaction. The company needed to improve its business processes to meet new demands and accommodate its aggressive growth rate goals. Valeo's previous BPM, a Fujitsu product, was not able to keep up with the company's fast-growing needs for workflow applications, including mobile interface.

About Customer

Valeo is a publicly traded French automotive supplier with 113,600 employees worldwide and annual sales of €19.3 billion as of December 2018. Known globally as an automotive supplier, Valeo is — at its core — an innovative technology company and a leader in driverless cars and CO2 emission reductions. The company operates in 33 countries and has automated 300+ processes for nearly 70,000 users across all of their global offices. These business processes utilize data from many document storage systems, SAP ERP, and various internal point solutions. Valeo’s business processes include HR, Finance & Accounting, Operations and Development.

Solution

Valeo adopted ProcessMaker as its new BPM platform. ProcessMaker offered the tech stack that the company needed to handle to accelerate its OEM offering. The switch allowed Valeo to introduce extreme agility in the way it fulfilled the company’s fast-growing needs for workflow applications, including mobile interface. The Valeo team developed unique implementations with Google, including Actions by Email (similar to the ProcessMaker I/O offering). Valeo was one of Google’s first large G Suite implementations in Europe. ProcessMaker integrated with G Suite to streamline Valeo’s business processes.

Impact #1	Response times and user interface have improved dramatically compared to Valeo’s previous cloud platform. Approvals now take 15 seconds, down from 90 seconds.
Impact #2	New functionality helps Valeo deploy process innovations more quickly.
Impact #3	Valeo was able to go paperless, which is a significant milestone since reducing CO2 emissions is a key component of the company mission.

Impact #1

Response times and user interface have improved dramatically compared to Valeo’s previous cloud platform. Approvals now take 15 seconds, down from 90 seconds.

Impact #2

New functionality helps Valeo deploy process innovations more quickly.

Impact #3

Valeo was able to go paperless, which is a significant milestone since reducing CO2 emissions is a key component of the company mission.

Benefit #1	Create/Submit New Cases: Difference per action: 150 seconds (83% efficiency gain), Actions per month: 72,000, Estimated time saved monthly: 3,000 hours
Benefit #2	Approve/Reject Cases: Difference per action: 75 seconds (84% efficiency gain), Actions per month: 180,000 (average case having 2.5 approvals), Estimated time saved monthly: 3,750 hours

Benefit #1

Create/Submit New Cases: Difference per action: 150 seconds (83% efficiency gain), Actions per month: 72,000, Estimated time saved monthly: 3,000 hours

Benefit #2

Approve/Reject Cases: Difference per action: 75 seconds (84% efficiency gain), Actions per month: 180,000 (average case having 2.5 approvals), Estimated time saved monthly: 3,750 hours

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Overview

Valeo's Global Enterprise-wide Deployment of ProcessMaker Cloud

Operational Impact

Quantitative Benefit