Case Studies United Pipe & Steel Corp. Leverages Omnitracs Solutions to Streamline Routing and Achieve Cost Savings

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	United Pipe & Steel Corp. Leverages Omnitracs Solutions to Streamline Routing and Achieve Cost Savings

United Pipe & Steel Corp. Leverages Omnitracs Solutions to Streamline Routing and Achieve Cost Savings

Technology Category	Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Fleet Management Predictive Maintenance Real-Time Location System (RTLS) Remote Asset Management Supply Chain Visibility
Services	Software Design & Engineering Services System Integration Training
Challenge	Manual routing led to inefficiencies and chaos, especially with the turnover of distribution center (DC) managers. The paper-based system relied heavily on 'tribal knowledge,' which was lost when managers left, causing significant disruptions. The company also faced high fuel costs and inefficiencies due to the manual routing process. United Pipe needed a solution to capture this tribal knowledge, reduce manual processes, and optimize routing to save on fuel and improve efficiency. Read More
About Customer	United Pipe & Steel Corp., founded in 1980 by David Cohen with just $5,000, has grown to become the largest master distributor of pipe and tube products in the United States. Headquartered in Ipswich, Massachusetts, the company operates 12 distribution centers across the country, offering a wide selection of steel, copper, and plastic pipe products. United Pipe serves various segments of the industry, advising customers on the commodities market and ensuring timely deliveries. The company prides itself on its motto, 'United with our customers, united with our employees, united with our vendors,' which is evident in their operations and customer service. Read More
Solution	United Pipe implemented Omnitracs' routing, mobile dispatching, and compliance solutions to address their challenges. The Omnitracs solution provided cost-efficient routing, real-time tracking, proactive customer notifications, and compliance with HOS, DVIR, and IFTA regulations. The solution also offered powerful analysis tools to optimize routes and ensure compliance. By partnering with Omnitracs, United Pipe launched the solution across their 12 distribution centers in just five months. The implementation allowed United Pipe to capture tribal knowledge, streamline routing processes, and enhance customer service through real-time delivery tracking and mobile notifications. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Fleet Management

Predictive Maintenance

Real-Time Location System (RTLS)

Remote Asset Management

Supply Chain Visibility

Services

Software Design & Engineering Services

System Integration

Training

Challenge

Manual routing led to inefficiencies and chaos, especially with the turnover of distribution center (DC) managers. The paper-based system relied heavily on 'tribal knowledge,' which was lost when managers left, causing significant disruptions. The company also faced high fuel costs and inefficiencies due to the manual routing process. United Pipe needed a solution to capture this tribal knowledge, reduce manual processes, and optimize routing to save on fuel and improve efficiency.

About Customer

United Pipe & Steel Corp., founded in 1980 by David Cohen with just $5,000, has grown to become the largest master distributor of pipe and tube products in the United States. Headquartered in Ipswich, Massachusetts, the company operates 12 distribution centers across the country, offering a wide selection of steel, copper, and plastic pipe products. United Pipe serves various segments of the industry, advising customers on the commodities market and ensuring timely deliveries. The company prides itself on its motto, 'United with our customers, united with our employees, united with our vendors,' which is evident in their operations and customer service.

Solution

United Pipe implemented Omnitracs' routing, mobile dispatching, and compliance solutions to address their challenges. The Omnitracs solution provided cost-efficient routing, real-time tracking, proactive customer notifications, and compliance with HOS, DVIR, and IFTA regulations. The solution also offered powerful analysis tools to optimize routes and ensure compliance. By partnering with Omnitracs, United Pipe launched the solution across their 12 distribution centers in just five months. The implementation allowed United Pipe to capture tribal knowledge, streamline routing processes, and enhance customer service through real-time delivery tracking and mobile notifications.

Impact #1	United Pipe eliminated paper-based routing and optimized truck loading based on product compatibility, reducing the risk of damage.
Impact #2	The company enhanced customer experience with real-time delivery tracking and automatic notifications, reducing the volume of inbound calls and improving communication.
Impact #3	United Pipe gained the ability to track key performance indicators (KPIs) and incentivize drivers and managers, leading to better performance and management.

Impact #1

United Pipe eliminated paper-based routing and optimized truck loading based on product compatibility, reducing the risk of damage.

Impact #2

The company enhanced customer experience with real-time delivery tracking and automatic notifications, reducing the volume of inbound calls and improving communication.

Impact #3

United Pipe gained the ability to track key performance indicators (KPIs) and incentivize drivers and managers, leading to better performance and management.

Benefit #1	Decreased average cost per mile from $1.98 to $1.49, resulting in a cost savings of over $2 million.
Benefit #2	Grew from a 250-million-dollar company to a 300-million-dollar company since the end of 2013.

Benefit #1

Decreased average cost per mile from $1.98 to $1.49, resulting in a cost savings of over $2 million.

Benefit #2

Grew from a 250-million-dollar company to a 300-million-dollar company since the end of 2013.

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Overview

United Pipe & Steel Corp. Leverages Omnitracs Solutions to Streamline Routing and Achieve Cost Savings

Operational Impact

Quantitative Benefit