MindTickle Case Studies Unisys’ Creative Mindtickle Launch Drives Adoption and Engagement

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	Unisys’ Creative Mindtickle Launch Drives Adoption and Engagement MindTickle

Unisys’ Creative Mindtickle Launch Drives Adoption and Engagement

MindTickle

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Human Resources Sales & Marketing
Services	Cloud Planning, Design & Implementation Services
Challenge	Unisys, a global information technology company, faced challenges with its sales training program as the company grew. With over 800 enablement employees worldwide, the company needed to improve its processing tools to provide more robust reporting and role-specific training. The company was using multiple training platforms and manually assigned training, sent reminders, and tracked attendance in Excel spreadsheets. This process was complex and had potential for human error. The Global Enablement team at Unisys wanted to implement a user-friendly online learning platform for onboarding, training and coaching, content development, and reporting. They aimed to reimagine its sales training process, research solutions, and gain leadership buy-in to implement a new online training program. Read More
About Customer	Unisys is a global information technology company that provides solutions for cloud-based workspaces, enterprise computing, and cybersecurity. The company services businesses and governments around the world, modernizing and transforming digital ecosystems to be compliant and agile. The company is headquartered in Blue Bell, Pennsylvania and was founded in 1986. Unisys has a company size of 17,200 employees. The company has a Global Enablement team that is responsible for the training and development of its employees. Read More
Solution	Unisys decided to implement Mindtickle, an online learning platform that was already being utilized by the company's HR department, into its sales training program. The Mindtickle platform provided solutions to several challenges Unisys faced. With the support of its leadership, the Global Enablement team began the migration process of moving its third-party programs into Mindtickle. In partnership with Mindtickle support and its third-party vendor, the importing process was seamless. They began testing the new platform by launching small pilot programs. After successful test launches, they developed a marketing plan to launch the platform to the entire go-to-market team. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Human Resources

Sales & Marketing

Services

Cloud Planning, Design & Implementation Services

Challenge

Unisys, a global information technology company, faced challenges with its sales training program as the company grew. With over 800 enablement employees worldwide, the company needed to improve its processing tools to provide more robust reporting and role-specific training. The company was using multiple training platforms and manually assigned training, sent reminders, and tracked attendance in Excel spreadsheets. This process was complex and had potential for human error. The Global Enablement team at Unisys wanted to implement a user-friendly online learning platform for onboarding, training and coaching, content development, and reporting. They aimed to reimagine its sales training process, research solutions, and gain leadership buy-in to implement a new online training program.

About Customer

Unisys is a global information technology company that provides solutions for cloud-based workspaces, enterprise computing, and cybersecurity. The company services businesses and governments around the world, modernizing and transforming digital ecosystems to be compliant and agile. The company is headquartered in Blue Bell, Pennsylvania and was founded in 1986. Unisys has a company size of 17,200 employees. The company has a Global Enablement team that is responsible for the training and development of its employees.

Solution

Unisys decided to implement Mindtickle, an online learning platform that was already being utilized by the company's HR department, into its sales training program. The Mindtickle platform provided solutions to several challenges Unisys faced. With the support of its leadership, the Global Enablement team began the migration process of moving its third-party programs into Mindtickle. In partnership with Mindtickle support and its third-party vendor, the importing process was seamless. They began testing the new platform by launching small pilot programs. After successful test launches, they developed a marketing plan to launch the platform to the entire go-to-market team.

Impact #1	Unisys was able to centralize its training program into one mobile-friendly platform.
Impact #2	The company was able to achieve 100% participation by its go-to-market team.
Impact #3	The platform provided robust analytics and reporting.

Impact #1

Unisys was able to centralize its training program into one mobile-friendly platform.

Impact #2

The company was able to achieve 100% participation by its go-to-market team.

Impact #3

The platform provided robust analytics and reporting.

Benefit #1	The initial launch of the platform was completed in 2/3 the allotted time.

Benefit #1

The initial launch of the platform was completed in 2/3 the allotted time.

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Overview

Unisys’ Creative Mindtickle Launch Drives Adoption and Engagement

Operational Impact

Quantitative Benefit