Case Studies UniFirst Builds Better Routes, Better Safety, and Better Customer Relationships Utilizing Omnitracs Roadnet’s Vehicle Routing Platform

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	UniFirst Builds Better Routes, Better Safety, and Better Customer Relationships Utilizing Omnitracs Roadnet’s Vehicle Routing Platform

UniFirst Builds Better Routes, Better Safety, and Better Customer Relationships Utilizing Omnitracs Roadnet’s Vehicle Routing Platform

Technology Category	Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management
Services	Software Design & Engineering Services System Integration
Challenge	Providing the best service and value to customers requires effective route and time management of UniFirst’s delivery fleet. The company needed to streamline its vehicle routing processes to coordinate laundering and processing of uniforms and textiles with timely deliveries. The older PC-based vehicle routing system prevented proposed routes from being easily shared between central planners and individual service locations, complicating collaboration and route optimization. Read More
About Customer	UniFirst is an industry leader in workwear and textile services, renting, leasing, and selling uniforms, protective clothing, corporate wear, and facility service products to over 240,000 business customers throughout North America. With a fleet of approximately 3,000 delivery vehicles, UniFirst operates across the United States and Canada, delivering image-enhancing uniforms and ancillary products to businesses of all sizes and industries. The company emphasizes building strong customer relationships and ensuring timely and efficient delivery services. Read More
Solution	To address the challenges, UniFirst implemented the Omnitracs Roadnet Transportation Suite of products across all its service areas nationwide in 2009. Roadnet is used for daily vehicle route planning and scheduling, while Territory Planner is used centrally to develop re-routes when new customers or acquisitions are incorporated. The server-based technology of Roadnet allows route plans to be easily viewed and shared, simplifying collaboration between central planners and individual service locations. MobileCast provides accurate validation of service times and geocodes, supporting the entire process. This implementation has made the 'back and forth' much easier and more productive, ensuring minimal changes once routes are implemented. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Services

Software Design & Engineering Services

System Integration

Challenge

Providing the best service and value to customers requires effective route and time management of UniFirst’s delivery fleet. The company needed to streamline its vehicle routing processes to coordinate laundering and processing of uniforms and textiles with timely deliveries. The older PC-based vehicle routing system prevented proposed routes from being easily shared between central planners and individual service locations, complicating collaboration and route optimization.

About Customer

UniFirst is an industry leader in workwear and textile services, renting, leasing, and selling uniforms, protective clothing, corporate wear, and facility service products to over 240,000 business customers throughout North America. With a fleet of approximately 3,000 delivery vehicles, UniFirst operates across the United States and Canada, delivering image-enhancing uniforms and ancillary products to businesses of all sizes and industries. The company emphasizes building strong customer relationships and ensuring timely and efficient delivery services.

Solution

To address the challenges, UniFirst implemented the Omnitracs Roadnet Transportation Suite of products across all its service areas nationwide in 2009. Roadnet is used for daily vehicle route planning and scheduling, while Territory Planner is used centrally to develop re-routes when new customers or acquisitions are incorporated. The server-based technology of Roadnet allows route plans to be easily viewed and shared, simplifying collaboration between central planners and individual service locations. MobileCast provides accurate validation of service times and geocodes, supporting the entire process. This implementation has made the 'back and forth' much easier and more productive, ensuring minimal changes once routes are implemented.

Impact #1	The server-based technology of Roadnet allows for simplified collaboration and easy sharing of route plans between central planners and individual service locations.
Impact #2	Data from MobileCast supports the process by providing accurate validation of service times and geocodes.
Impact #3	The implementation of Roadnet has made the 'back and forth' much easier and more productive, ensuring minimal changes once routes are implemented.

Impact #1

The server-based technology of Roadnet allows for simplified collaboration and easy sharing of route plans between central planners and individual service locations.

Impact #2

Data from MobileCast supports the process by providing accurate validation of service times and geocodes.

Impact #3

The implementation of Roadnet has made the 'back and forth' much easier and more productive, ensuring minimal changes once routes are implemented.

Benefit #1	2,000 miles saved using Territory Planner to reroute a single new acquisition.
Benefit #2	51% reduction in speeding instances over 75 mph during the initial pilot.
Benefit #3	Over $300,000 estimated savings across the entire fleet by reducing idling.

Benefit #1

2,000 miles saved using Territory Planner to reroute a single new acquisition.

Benefit #2

51% reduction in speeding instances over 75 mph during the initial pilot.

Benefit #3

Over $300,000 estimated savings across the entire fleet by reducing idling.

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Overview

UniFirst Builds Better Routes, Better Safety, and Better Customer Relationships Utilizing Omnitracs Roadnet’s Vehicle Routing Platform

Operational Impact

Quantitative Benefit