IBM Case Studies Uncovering behavioral insight to help reward and retain the best employees

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	Uncovering behavioral insight to help reward and retain the best employees IBM

Uncovering behavioral insight to help reward and retain the best employees

IBM

Technology Category	Analytics & Modeling - Big Data Analytics
Applicable Industries	Professional Service
Applicable Functions	Human Resources
Use Cases	Predictive Quality Analytics
Services	Data Science Services
Challenge	The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands. Read More
About Customer	The customer is an HR services company headquartered in the US. The company specializes in human resources services and helps thousands of its clients reduce the cost, effort, and risk of human resource management. It provides strategic services, such as talent acquisition, performance management, and employee development. The firm works constantly to find new ways to help its clients acquire, retain, and motivate the best employees and drive new levels of performance and productivity. Read More
Solution	The company chose IBM BigInsights as a solution to their problem. IBM BigInsights is fully integrated with the Apache Hadoop architecture and provides additional administrative, development, and security features, along with cutting-edge analytical capabilities developed by IBM Research. The solution enables the company to perform complex analyses of huge data sets, asking questions designed to gain a more thorough understanding of human resources performance for each of the firm’s clients compared with their industry peers. By looking at historical data around recruitment and retention, including external factors such as the general performance of the economy, the company can help clients fine-tune their HR strategies and employment offerings. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Applicable Industries

Professional Service

Applicable Functions

Human Resources

Use Cases

Predictive Quality Analytics

Services

Data Science Services

Challenge

The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.

About Customer

The customer is an HR services company headquartered in the US. The company specializes in human resources services and helps thousands of its clients reduce the cost, effort, and risk of human resource management. It provides strategic services, such as talent acquisition, performance management, and employee development. The firm works constantly to find new ways to help its clients acquire, retain, and motivate the best employees and drive new levels of performance and productivity.

Solution

The company chose IBM BigInsights as a solution to their problem. IBM BigInsights is fully integrated with the Apache Hadoop architecture and provides additional administrative, development, and security features, along with cutting-edge analytical capabilities developed by IBM Research. The solution enables the company to perform complex analyses of huge data sets, asking questions designed to gain a more thorough understanding of human resources performance for each of the firm’s clients compared with their industry peers. By looking at historical data around recruitment and retention, including external factors such as the general performance of the economy, the company can help clients fine-tune their HR strategies and employment offerings.

Impact #1	The company is now able to offer its clients more accurate talent acquisition services and solutions, based on the ability to manage and analyze huge data sets.
Impact #2	This highly customized level of service is a crucial business advantage, which sets the company apart from its competition in a crowded HR services marketplace.
Impact #3	With the IBM solution in place, the firm can apply remarkable consolidation and analysis capabilities to collect the available data, and highlight possible opportunities for new business wins.

Impact #1

The company is now able to offer its clients more accurate talent acquisition services and solutions, based on the ability to manage and analyze huge data sets.

Impact #2

This highly customized level of service is a crucial business advantage, which sets the company apart from its competition in a crowded HR services marketplace.

Impact #3

With the IBM solution in place, the firm can apply remarkable consolidation and analysis capabilities to collect the available data, and highlight possible opportunities for new business wins.

Benefit #1	The company expects to improve its Quote-to-Cash process efficiency by about 90 percent.

Benefit #1

The company expects to improve its Quote-to-Cash process efficiency by about 90 percent.

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Overview

Uncovering behavioral insight to help reward and retain the best employees

Operational Impact

Quantitative Benefit