Denodo Technologies
Case Studies
Ultra Mobile Offers Best-in-Class Customer Service While Keeping the Rapid Pace of User Base and Profitability Growth Intact, Using the Denodo Platform
Overview
Ultra Mobile Offers Best-in-Class Customer Service While Keeping the Rapid Pace of User Base and Profitability Growth Intact, Using the Denodo PlatformDenodo Technologies |
Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Data Management Platforms | |
Telecommunications | |
Business Operation | |
Data Science Services System Integration | |
Operational Impact
Data is now governed through a consistent, stable process that leverages the capabilities of the Denodo Platform. | |
The time-to-market of BI releases has reduced from weeks to days or hours. | |
It is now possible to pass billions of rows of business and consumer data through online dashboards that operate at close to the speed of thought. | |
Quantitative Benefit
Since implementation, Ultra Mobile has become profitable, and their quality of service delivery has improved as much as 22% in some international destinations. | |
Quality-of-service issues are now proactively detected and corrected, averting mass customer churn. | |
Ultra Mobile can now quickly identify process inefficiencies and make changes that drive profitability. | |