SUSE Case Studies Ubisoft’s Operational Efficiency and Innovation Boosted by Rancher Prime

	Ubisoft’s Operational Efficiency and Innovation Boosted by Rancher Prime SUSE

Ubisoft’s Operational Efficiency and Innovation Boosted by Rancher Prime

SUSE

Technology Category	Analytics & Modeling - Machine Learning Infrastructure as a Service (IaaS) - Private Cloud
Applicable Industries	Cement Glass
Applicable Functions	Product Research & Development
Use Cases	Construction Management Time Sensitive Networking
Services	Cloud Planning, Design & Implementation Services Data Science Services
Challenge	Ubisoft, a global gaming company, was facing challenges in managing its complex hybrid cloud and on-premises architecture. The company had adopted Kubernetes for its strategic solution set, but the lack of a formal orchestration strategy led to cluster sprawl. Different teams were working in various environments, including AWS ECS and Docker Swarm, leading to an unmanageable growth of the estate. The company needed a solution that would provide a unified and consistent development methodology, automate basic deployment processes, and manage the entire Kubernetes estate through a single pane of glass. Additionally, Ubisoft wanted to optimize workflows, save time, and allow developers the freedom to develop in their own way. Read More
About Customer	Ubisoft is an international gaming company founded in France in 1986. The company operates in five continents and owns more than 40 development studios worldwide. Ubisoft works in 55 spoken languages and boasts of having the gaming industry’s most prominent in-house creative force, with over 80% of its teams dedicated to content creation. The company has a complex hybrid cloud and on-premises architecture and operates in almost every global territory. Ubisoft has always prioritized boosting innovation and driving technical agility, and over the years, Kubernetes has become an essential part of its strategic solution set. Read More
Customer Name	Ubisoft Read More
Solution	Ubisoft decided to standardize on Kubernetes and created the Ubisoft Kubernetes Service (UKS), a central Kubernetes provisioning platform that automates many processes. The company partnered with Rancher by SUSE to underpin UKS. This self-service Kubernetes platform, based on Rancher Prime, allows developers to spin up new Kubernetes clusters instantly in a controllable, centrally managed way. Developers can develop for any cloud environment without having to manage many of the basic deployment processes manually. The automation of these functions greatly simplified the development lifecycle. Additionally, Ubisoft runs its internal video platform, shopping toolbox, and a host of game administration tools on UKS. A critical service is Ubisoft’s gaming support tool, a user-facing service that uses machine learning to help support specialists answer players. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Infrastructure as a Service (IaaS) - Private Cloud

Applicable Industries

Cement

Glass

Applicable Functions

Product Research & Development

Use Cases

Construction Management

Time Sensitive Networking

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Challenge

Ubisoft, a global gaming company, was facing challenges in managing its complex hybrid cloud and on-premises architecture. The company had adopted Kubernetes for its strategic solution set, but the lack of a formal orchestration strategy led to cluster sprawl. Different teams were working in various environments, including AWS ECS and Docker Swarm, leading to an unmanageable growth of the estate. The company needed a solution that would provide a unified and consistent development methodology, automate basic deployment processes, and manage the entire Kubernetes estate through a single pane of glass. Additionally, Ubisoft wanted to optimize workflows, save time, and allow developers the freedom to develop in their own way.

About Customer

Ubisoft is an international gaming company founded in France in 1986. The company operates in five continents and owns more than 40 development studios worldwide. Ubisoft works in 55 spoken languages and boasts of having the gaming industry’s most prominent in-house creative force, with over 80% of its teams dedicated to content creation. The company has a complex hybrid cloud and on-premises architecture and operates in almost every global territory. Ubisoft has always prioritized boosting innovation and driving technical agility, and over the years, Kubernetes has become an essential part of its strategic solution set.

Customer Name

Ubisoft

Solution

Ubisoft decided to standardize on Kubernetes and created the Ubisoft Kubernetes Service (UKS), a central Kubernetes provisioning platform that automates many processes. The company partnered with Rancher by SUSE to underpin UKS. This self-service Kubernetes platform, based on Rancher Prime, allows developers to spin up new Kubernetes clusters instantly in a controllable, centrally managed way. Developers can develop for any cloud environment without having to manage many of the basic deployment processes manually. The automation of these functions greatly simplified the development lifecycle. Additionally, Ubisoft runs its internal video platform, shopping toolbox, and a host of game administration tools on UKS. A critical service is Ubisoft’s gaming support tool, a user-facing service that uses machine learning to help support specialists answer players.

Impact #1	The implementation of UKS and Rancher Prime has significantly improved Ubisoft's operational efficiency. The development velocity has increased, and management time has been reduced compared to the old, manual way of working. The automation of basic functions has greatly simplified the development lifecycle. Developers now have the freedom to develop for any cloud environment without having to manage many of the basic deployment processes manually. The entire Kubernetes estate is now managed through one pane of glass. Furthermore, the company has been able to move more services to Kubernetes and Rancher Prime, including its internal video platform, shopping toolbox, and a host of game administration tools. The company is now looking to deepen its relationship with Rancher by SUSE and expand its ranks with new specialists to further improve its cloud-native approach.

Impact #1

The implementation of UKS and Rancher Prime has significantly improved Ubisoft's operational efficiency. The development velocity has increased, and management time has been reduced compared to the old, manual way of working. The automation of basic functions has greatly simplified the development lifecycle. Developers now have the freedom to develop for any cloud environment without having to manage many of the basic deployment processes manually. The entire Kubernetes estate is now managed through one pane of glass. Furthermore, the company has been able to move more services to Kubernetes and Rancher Prime, including its internal video platform, shopping toolbox, and a host of game administration tools. The company is now looking to deepen its relationship with Rancher by SUSE and expand its ranks with new specialists to further improve its cloud-native approach.

Benefit #1	Cluster deployment time reduced from several days to 10 minutes, an 80% reduction.
Benefit #2	20% reduction in support ticket resolution time due to the application running on UKS using machine learning.
Benefit #3	Ubisoft reached 200 clusters in March 2020, showing a significant upward trend.

Benefit #1

Cluster deployment time reduced from several days to 10 minutes, an 80% reduction.

Benefit #2

20% reduction in support ticket resolution time due to the application running on UKS using machine learning.

Benefit #3

Ubisoft reached 200 clusters in March 2020, showing a significant upward trend.

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Overview

Ubisoft’s Operational Efficiency and Innovation Boosted by Rancher Prime

Operational Impact

Quantitative Benefit