MoEngage
Case Studies
UangTeman Boosts User Engagement Through Personalized Communication
Overview
UangTeman Boosts User Engagement Through Personalized CommunicationMoEngage |
Analytics & Modeling - Big Data Analytics Analytics & Modeling - Real Time Analytics | |
Finance & Insurance | |
Leakage & Flood Monitoring Real-Time Location System (RTLS) | |
Operational Impact
The implementation of MoEngage's Flows allowed UangTeman to automate their customer engagement process, sending triggered emails and push notifications based on customer actions. This resulted in a more efficient and effective engagement strategy, as they were able to reach the right customer with accurate and direct messaging. The ability to run concurrent campaigns based on specific customer actions and provide contextual messaging depending on those actions significantly improved their customer engagement. Furthermore, the automation of these processes reduced the need for human intervention by up to 90%, saving the company valuable time. | |
Quantitative Benefit
20% Increase in Engagement Campaigns | |
Automated up to 90% of customer engagement, reducing human intervention | |
Saved time by using a single platform to engage, measure and analyze customer behavior | |