NETSCOUT Case Studies U.S. Healthcare Quickly Identifies Source of Problems to Minimize Patient Impact

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	U.S. Healthcare Quickly Identifies Source of Problems to Minimize Patient Impact NETSCOUT

U.S. Healthcare Quickly Identifies Source of Problems to Minimize Patient Impact

NETSCOUT

Technology Category	Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Maintenance
Services	System Integration
Challenge	The healthcare provider was preparing for a new infrastructure equipment implementation and had concerns about the switch vendor’s ability to deliver specified performance. This was crucial for achieving service assurance for IT. After a recent implementation, IT began to experience issues with ports on the newly deployed switches tied to failures attributed to the small form factor pluggable (SFP) transceivers. The existing networking monitoring solution wasn’t able to detect the failures that were causing server performance degradations. The data center engineers recognized the need to validate their fiber cables and SFPs in order to isolate failures. Effective network analysis was required to identify port level errors. Read More
About Customer	The customer is a leading U.S.-based healthcare provider that serves millions of patients with services from tens of thousands of physicians and nurses, and hundreds of thousands of employees at numerous hospitals and hundreds of medical / outpatient offices. Safe and speedy patient treatment are top priorities for this healthcare organization, which means reducing potential networking issues that will impact the patient experience and quality of care. Read More
Solution	The healthcare provider turned to NETSCOUT to help gain the vital insights needed to ensure patient care wouldn’t be impacted by network issues. IT deployed the NETSCOUT OptiView XG, a powerful network infrastructure analyzer for wireless and wired network discovery and troubleshooting. Data center engineers utilized OptiView XG for service validation, conducting traffic generation and performance tests by pushing 10G line-rate traffic through critical devices and links. This industry-proven solution allows IT staff to proactively test and verify the environment prior to and during new network implementations. OptiView XG’s network analysis features enabled IT to recognize port level errors, so they could rule in or out switch port and adapter failures as the cause of server performance degradations. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Maintenance

Services

System Integration

Challenge

The healthcare provider was preparing for a new infrastructure equipment implementation and had concerns about the switch vendor’s ability to deliver specified performance. This was crucial for achieving service assurance for IT. After a recent implementation, IT began to experience issues with ports on the newly deployed switches tied to failures attributed to the small form factor pluggable (SFP) transceivers. The existing networking monitoring solution wasn’t able to detect the failures that were causing server performance degradations. The data center engineers recognized the need to validate their fiber cables and SFPs in order to isolate failures. Effective network analysis was required to identify port level errors.

About Customer

The customer is a leading U.S.-based healthcare provider that serves millions of patients with services from tens of thousands of physicians and nurses, and hundreds of thousands of employees at numerous hospitals and hundreds of medical / outpatient offices. Safe and speedy patient treatment are top priorities for this healthcare organization, which means reducing potential networking issues that will impact the patient experience and quality of care.

Solution

The healthcare provider turned to NETSCOUT to help gain the vital insights needed to ensure patient care wouldn’t be impacted by network issues. IT deployed the NETSCOUT OptiView XG, a powerful network infrastructure analyzer for wireless and wired network discovery and troubleshooting. Data center engineers utilized OptiView XG for service validation, conducting traffic generation and performance tests by pushing 10G line-rate traffic through critical devices and links. This industry-proven solution allows IT staff to proactively test and verify the environment prior to and during new network implementations. OptiView XG’s network analysis features enabled IT to recognize port level errors, so they could rule in or out switch port and adapter failures as the cause of server performance degradations.

Impact #1	NETSCOUT helped the IT team validate network and infrastructure changes before, during and after deployment to minimize project failures and/or delays.
Impact #2	The OptiView XG enabled data center engineers to proactively test vendor specific SFPs and institute a standard process for deployment and preproduction staging.
Impact #3	The NETSCOUT solution offers network mapping and network path analysis that speeds “time to know.”

Impact #1

NETSCOUT helped the IT team validate network and infrastructure changes before, during and after deployment to minimize project failures and/or delays.

Impact #2

The OptiView XG enabled data center engineers to proactively test vendor specific SFPs and institute a standard process for deployment and preproduction staging.

Impact #3

The NETSCOUT solution offers network mapping and network path analysis that speeds “time to know.”

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Overview

U.S. Healthcare Quickly Identifies Source of Problems to Minimize Patient Impact

Operational Impact