NETSCOUT Case Studies U.S. Grocery Chain Deploys AirMagnet Enterprise to Support PCI Compliance Efforts

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	U.S. Grocery Chain Deploys AirMagnet Enterprise to Support PCI Compliance Efforts NETSCOUT

U.S. Grocery Chain Deploys AirMagnet Enterprise to Support PCI Compliance Efforts

NETSCOUT

Technology Category	Cybersecurity & Privacy - Network Security
Applicable Industries	Retail
Applicable Functions	Business Operation
Use Cases	Cybersecurity
Services	System Integration
Challenge	The U.S. grocery chain was under pressure to secure and protect the wireless infrastructure across thousands of stores and ensure compliance with Payment Card Industry Data Security Standards (PCI DSS) and Sarbanes-Oxley regulations. The existing in-house wireless tools lacked the capabilities that would enable IT to comply with these stringent rules. Failure to meet PCI DSS mandates carried the risk of millions of dollars in fines, not to mention the potential of damaging the grocer’s highly respected brand. The company also wanted to secure their wireless networks against rogue access points to protect customer cell phones from the risk of being hacked or having personal data stolen. Beyond exposure to hacking, the company required service assurance for its network in order to ensure that wireless intrusion protection and detection systems were constantly connected. Also, IT needed remote troubleshooting capabilities because flying personnel to distant locations wasn’t always feasible or cost-effective. Read More
About Customer	The customer is a large grocery chain based in the U.S. with more than a thousand convenient store locations spread across ten Southeastern and Mid-Atlantic states. The company employs more than 65,000 employees and is known for its customized products and services offered at highly competitive prices. Due to its convenience and attention to customer care, more than ten million consumers a week frequent their locations. The company maintains high standards when it comes to being compliant with government regulations. Today’s shoppers have embraced the Internet of Things and often use their cell phones for on-line store applications, shopping lists, and/or coupon apps that all depend on in-store wifi to operate. Read More
Solution	To assure wireless integrity and PCI DSS compliance of the grocer’s wireless network, the IT team turned to NETSCOUT’s AirMagnet. AirMagnet Enterprise sensors were deployed in more than a thousand of the company’s stores. This solution is a comprehensive 24x7 Performance Monitoring & Wireless Intrusion Detection system (WIDS) / Prevention System (WIPS) that satisfied the security, performance and compliance demands of the grocer’s expansive business. With one sensor per store, agnostic to the wifi vendor, AirMagnet Enterprise system scans around the clock for potential causes of wireless service degradation, including channel interference, unauthorized clients, and other causes. Alarms are configured to alert IT if a rogue access point is detected, allowing the team to take decisive action to halt any intrusion before it grows and evolves into a damaging breach. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Network Security

Applicable Industries

Retail

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Services

System Integration

Challenge

The U.S. grocery chain was under pressure to secure and protect the wireless infrastructure across thousands of stores and ensure compliance with Payment Card Industry Data Security Standards (PCI DSS) and Sarbanes-Oxley regulations. The existing in-house wireless tools lacked the capabilities that would enable IT to comply with these stringent rules. Failure to meet PCI DSS mandates carried the risk of millions of dollars in fines, not to mention the potential of damaging the grocer’s highly respected brand. The company also wanted to secure their wireless networks against rogue access points to protect customer cell phones from the risk of being hacked or having personal data stolen. Beyond exposure to hacking, the company required service assurance for its network in order to ensure that wireless intrusion protection and detection systems were constantly connected. Also, IT needed remote troubleshooting capabilities because flying personnel to distant locations wasn’t always feasible or cost-effective.

About Customer

The customer is a large grocery chain based in the U.S. with more than a thousand convenient store locations spread across ten Southeastern and Mid-Atlantic states. The company employs more than 65,000 employees and is known for its customized products and services offered at highly competitive prices. Due to its convenience and attention to customer care, more than ten million consumers a week frequent their locations. The company maintains high standards when it comes to being compliant with government regulations. Today’s shoppers have embraced the Internet of Things and often use their cell phones for on-line store applications, shopping lists, and/or coupon apps that all depend on in-store wifi to operate.

Solution

To assure wireless integrity and PCI DSS compliance of the grocer’s wireless network, the IT team turned to NETSCOUT’s AirMagnet. AirMagnet Enterprise sensors were deployed in more than a thousand of the company’s stores. This solution is a comprehensive 24x7 Performance Monitoring & Wireless Intrusion Detection system (WIDS) / Prevention System (WIPS) that satisfied the security, performance and compliance demands of the grocer’s expansive business. With one sensor per store, agnostic to the wifi vendor, AirMagnet Enterprise system scans around the clock for potential causes of wireless service degradation, including channel interference, unauthorized clients, and other causes. Alarms are configured to alert IT if a rogue access point is detected, allowing the team to take decisive action to halt any intrusion before it grows and evolves into a damaging breach.

Impact #1	Mitigated business risk by helping company become compliant with PCI DSS mandate
Impact #2	Secured wireless networks in more than a thousand stores to provide exceptional in-store customer experiences
Impact #3	Increased productivity of IT staff enabling two employees to do the work of ten, and minimized travel requirements to remote stores

Impact #1

Mitigated business risk by helping company become compliant with PCI DSS mandate

Impact #2

Secured wireless networks in more than a thousand stores to provide exceptional in-store customer experiences

Impact #3

Increased productivity of IT staff enabling two employees to do the work of ten, and minimized travel requirements to remote stores

Benefit #1	Saved the business $1 million in potential fines per incident

Benefit #1

Saved the business $1 million in potential fines per incident

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Overview

U.S. Grocery Chain Deploys AirMagnet Enterprise to Support PCI Compliance Efforts

Operational Impact

Quantitative Benefit