Software AG Case Studies Turning data into smiles: Rehosting saves millions and improves citizen services

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	Turning data into smiles: Rehosting saves millions and improves citizen services Software AG

Turning data into smiles: Rehosting saves millions and improves citizen services

Software AG

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Cities & Municipalities
Applicable Functions	Human Resources Business Operation
Use Cases	Process Control & Optimization Real-Time Location System (RTLS)
Services	System Integration Cloud Planning, Design & Implementation Services
Challenge	The Mississippi Department of Human Services faced the challenge of modernizing their systems to optimize services. They needed to invest smartly in IT to save funds for social programs, build on the stability of proven core systems, be equipped to leverage new innovations, and adapt to changing federal regulations. The systems that were in place were built with Adabas & Natural over 25 years ago. While these systems were reliable in processing data for welfare, economic assistance, payments tracking, and other social programs, they were mainframe-based, which meant that case workers couldn’t easily access the latest data or build new innovations. Read More
About Customer	The Mississippi Department of Human Services serves one in four of the state’s 3 million citizens through public-assistance programs, social services, and support for children, low-income individuals, and families. The agency exists to serve the state’s citizens in their time of need. That could mean providing a family short-term financial help, making sure children get nutrition, helping a person reach self-sufficiency, or assuring an aging person can live with dignity. The people who staff the department are “life changers,” says Executive Director John Davis. The systems that empower them are “life critical,” explained CIO Mark Allen. Those systems process, for example, $360+ million in child support and $1 billion in nutritional aid a year. Read More
Solution	The solution involved application modernization and system integration led by Cambria Solutions with Software AG Professional Services. The department decided to rehost rather than replace their systems. After 18 months of careful planning and delivery, the department made a record-setting rehosting to Linux—five systems moved in four days with no unplanned downtime. By rehosting, Allen’s team not only reused valuable business logic but they reduced modernization costs drastically. And now on an open system, the department is primed to bolt on new technologies to address future needs. In the second phase of its modernization, the department has worked with Cambria to take advantage of the new open systems environment to harness new technologies. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Cities & Municipalities

Applicable Functions

Human Resources

Business Operation

Use Cases

Process Control & Optimization

Real-Time Location System (RTLS)

Services

System Integration

Cloud Planning, Design & Implementation Services

Challenge

The Mississippi Department of Human Services faced the challenge of modernizing their systems to optimize services. They needed to invest smartly in IT to save funds for social programs, build on the stability of proven core systems, be equipped to leverage new innovations, and adapt to changing federal regulations. The systems that were in place were built with Adabas & Natural over 25 years ago. While these systems were reliable in processing data for welfare, economic assistance, payments tracking, and other social programs, they were mainframe-based, which meant that case workers couldn’t easily access the latest data or build new innovations.

About Customer

The Mississippi Department of Human Services serves one in four of the state’s 3 million citizens through public-assistance programs, social services, and support for children, low-income individuals, and families. The agency exists to serve the state’s citizens in their time of need. That could mean providing a family short-term financial help, making sure children get nutrition, helping a person reach self-sufficiency, or assuring an aging person can live with dignity. The people who staff the department are “life changers,” says Executive Director John Davis. The systems that empower them are “life critical,” explained CIO Mark Allen. Those systems process, for example, $360+ million in child support and $1 billion in nutritional aid a year.

Solution

The solution involved application modernization and system integration led by Cambria Solutions with Software AG Professional Services. The department decided to rehost rather than replace their systems. After 18 months of careful planning and delivery, the department made a record-setting rehosting to Linux—five systems moved in four days with no unplanned downtime. By rehosting, Allen’s team not only reused valuable business logic but they reduced modernization costs drastically. And now on an open system, the department is primed to bolt on new technologies to address future needs. In the second phase of its modernization, the department has worked with Cambria to take advantage of the new open systems environment to harness new technologies.

Impact #1	The department is now more efficient in the delivery of citizen services.
Impact #2	The department is better equipped to respond quickly to business changes.
Impact #3	The department is now primed to bolt on new technologies to address future needs.

Impact #1

The department is now more efficient in the delivery of citizen services.

Impact #2

The department is better equipped to respond quickly to business changes.

Impact #3

The department is now primed to bolt on new technologies to address future needs.

Benefit #1	Millions saved by rehosting vs. replacing systems
Benefit #2	Five core systems rehosted in four days following 18-month planning period
Benefit #3	Instant access to data, 24/7

Benefit #1

Millions saved by rehosting vs. replacing systems

Benefit #2

Five core systems rehosted in four days following 18-month planning period

Benefit #3

Instant access to data, 24/7

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Overview

Turning data into smiles: Rehosting saves millions and improves citizen services

Operational Impact

Quantitative Benefit