ProcessMaker Case Studies Tulsa Community College Digitizes Processes with ProcessMaker

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	Tulsa Community College Digitizes Processes with ProcessMaker ProcessMaker

Tulsa Community College Digitizes Processes with ProcessMaker

ProcessMaker

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Education
Applicable Functions	Business Operation Human Resources
Use Cases	Digital Thread Process Control & Optimization
Services	Software Design & Engineering Services System Integration
Challenge	Tulsa Community College (TCC) is a multi-campus institution that was heavily dependent on paper applications and request forms. Their staff struggled with timely approvals as their paper forms had to go from one campus to another for various sign-offs and permissions. This caused its administrative workflows to become very tedious. The college’s processes were 100% manual, making paperwork a hassle and the approval process time-consuming. TCC was relying on an interoffice mail system that ran twice a day, meaning forms had a four to five hour delay at best. Tulsa’s multicampus organization, departments, faculty, and database administration needed a workflow solution strong enough to power its entire enterprise. Read More
About Customer	Tulsa Community College (TCC) is a higher education institution in Tulsa, Oklahoma. Nearly 30,000 students attend each semester, making it the largest two-year college in the state. TCC ranks first in the nation in granting associate degrees to Native American students. The college is comprised of a conference center and four different campuses spread out across the Tulsa metropolitan area. Over 2,700 people are employed by the college, including 275 full-time faculty. The college was reliant on paper-based applications that resulted in significantly slower student response times, along with slower communication between staff members. The absence of a document management system and automated workflow solution created busywork among the personnel. Read More
Solution	With ProcessMaker, Tulsa could keep its existing solutions while taking advantage of the capabilities of its robust workflow platform. ProcessMaker allowed Tulsa to seamlessly integrate its existing systems with the new platform to coordinate more movement across its workflows, a dynamic that is paramount to inter-departmental success. ProcessMaker seamlessly integrates with TCC’s many systems, including Finance, Accounts Receivable, Office of Advancement, Human Resources, Financial Aid, Student Advisement, and Student Registration. The current graduation approval process is electronic and runs concurrently, allowing applications to be approved infinitely faster. For leave requests, TCC employees can check their own leave balance and any pending leave requests. ProcessMaker has innovated the faculty’s processes at Tulsa’s student testing centers. ProcessMaker has since then digitized all of the forms, so now exams can be pulled up anywhere, regardless of which testing center the student visits. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Education

Applicable Functions

Business Operation

Human Resources

Use Cases

Digital Thread

Process Control & Optimization

Services

Software Design & Engineering Services

System Integration

Challenge

Tulsa Community College (TCC) is a multi-campus institution that was heavily dependent on paper applications and request forms. Their staff struggled with timely approvals as their paper forms had to go from one campus to another for various sign-offs and permissions. This caused its administrative workflows to become very tedious. The college’s processes were 100% manual, making paperwork a hassle and the approval process time-consuming. TCC was relying on an interoffice mail system that ran twice a day, meaning forms had a four to five hour delay at best. Tulsa’s multicampus organization, departments, faculty, and database administration needed a workflow solution strong enough to power its entire enterprise.

About Customer

Tulsa Community College (TCC) is a higher education institution in Tulsa, Oklahoma. Nearly 30,000 students attend each semester, making it the largest two-year college in the state. TCC ranks first in the nation in granting associate degrees to Native American students. The college is comprised of a conference center and four different campuses spread out across the Tulsa metropolitan area. Over 2,700 people are employed by the college, including 275 full-time faculty. The college was reliant on paper-based applications that resulted in significantly slower student response times, along with slower communication between staff members. The absence of a document management system and automated workflow solution created busywork among the personnel.

Solution

With ProcessMaker, Tulsa could keep its existing solutions while taking advantage of the capabilities of its robust workflow platform. ProcessMaker allowed Tulsa to seamlessly integrate its existing systems with the new platform to coordinate more movement across its workflows, a dynamic that is paramount to inter-departmental success. ProcessMaker seamlessly integrates with TCC’s many systems, including Finance, Accounts Receivable, Office of Advancement, Human Resources, Financial Aid, Student Advisement, and Student Registration. The current graduation approval process is electronic and runs concurrently, allowing applications to be approved infinitely faster. For leave requests, TCC employees can check their own leave balance and any pending leave requests. ProcessMaker has innovated the faculty’s processes at Tulsa’s student testing centers. ProcessMaker has since then digitized all of the forms, so now exams can be pulled up anywhere, regardless of which testing center the student visits.

Impact #1	Processed over 7,000 cases in 6 months
Impact #2	Employees can check their own leave balances and pending requests
Impact #3	Smoother performance review process

Impact #1

Processed over 7,000 cases in 6 months

Impact #2

Employees can check their own leave balances and pending requests

Impact #3

Smoother performance review process

Benefit #1	Processed over 7,000 cases in 6 months

Benefit #1

Processed over 7,000 cases in 6 months

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Overview

Tulsa Community College Digitizes Processes with ProcessMaker

Operational Impact

Quantitative Benefit