DataRobot Case Studies Trupanion Increases Productivity 10X with DataRobot

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	Trupanion Increases Productivity 10X with DataRobot DataRobot

Trupanion Increases Productivity 10X with DataRobot

DataRobot

Technology Category	Analytics & Modeling - Machine Learning
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Predictive Quality Analytics
Services	Data Science Services
Challenge	Trupanion, a leading provider of medical insurance for cats and dogs, was dealing with a lot of data from different aspects of their business; pricing, sales, claims projection, customer retention, and more. They did a good job of reporting metrics, but they did not yet have the technical capability to analyze that data on a deeper level for optimal decision-making. This required more sophisticated technology and a lot of time. Trupanion was looking for fast and accurate predictive modeling software that is robust enough to support all their different data and information from different functions of their business. Read More
About Customer	Trupanion is a leading provider of medical insurance for cats and dogs throughout the United States and Canada. For almost two decades, Trupanion has given pet owners peace of mind so they can focus on their pet’s recovery, not financial stress. Trupanion is committed to providing pet owners with the highest value in pet medical insurance. Trupanion is listed on NASDAQ under the symbol TRUP. The company was founded in Vancouver BC, Canada in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued in the United States by its wholly owned insurance entity American Pet Insurance Company and in Canada by Omega General Insurance Company. Read More
Solution	Since Trupanion was new to machine learning, the DataRobot platform, powered by Amazon Web Services (AWS), was the perfect solution because it is intuitive and easy to use. Within weeks of using DataRobot, Trupanion was pleasantly surprised to find a range of benefits from this one platform, and the level of service provided far exceeded expectations. DataRobot has cut the time it takes to build a model by more than 10X, saving a remarkable amount of model testing and training resource hours that are now invested in solving other problems. With the churn models built using DataRobot, Trupanion is better able to quantify the impact of different variables on customer churn. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Predictive Quality Analytics

Services

Data Science Services

Challenge

Trupanion, a leading provider of medical insurance for cats and dogs, was dealing with a lot of data from different aspects of their business; pricing, sales, claims projection, customer retention, and more. They did a good job of reporting metrics, but they did not yet have the technical capability to analyze that data on a deeper level for optimal decision-making. This required more sophisticated technology and a lot of time. Trupanion was looking for fast and accurate predictive modeling software that is robust enough to support all their different data and information from different functions of their business.

About Customer

Trupanion is a leading provider of medical insurance for cats and dogs throughout the United States and Canada. For almost two decades, Trupanion has given pet owners peace of mind so they can focus on their pet’s recovery, not financial stress. Trupanion is committed to providing pet owners with the highest value in pet medical insurance. Trupanion is listed on NASDAQ under the symbol TRUP. The company was founded in Vancouver BC, Canada in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued in the United States by its wholly owned insurance entity American Pet Insurance Company and in Canada by Omega General Insurance Company.

Solution

Since Trupanion was new to machine learning, the DataRobot platform, powered by Amazon Web Services (AWS), was the perfect solution because it is intuitive and easy to use. Within weeks of using DataRobot, Trupanion was pleasantly surprised to find a range of benefits from this one platform, and the level of service provided far exceeded expectations. DataRobot has cut the time it takes to build a model by more than 10X, saving a remarkable amount of model testing and training resource hours that are now invested in solving other problems. With the churn models built using DataRobot, Trupanion is better able to quantify the impact of different variables on customer churn.

Impact #1	DataRobot has cut the time it takes to build a model by more than 10X, saving a remarkable amount of model testing and training resource hours that are now invested in solving other problems.
Impact #2	With the churn models built using DataRobot, Trupanion is better able to quantify the impact of different variables on customer churn.
Impact #3	Trupanion is now solving problems at the speed at which they occur, giving back precious time to team members to focus on improving business performance versus wrangling with data.

Impact #1

DataRobot has cut the time it takes to build a model by more than 10X, saving a remarkable amount of model testing and training resource hours that are now invested in solving other problems.

Impact #2

With the churn models built using DataRobot, Trupanion is better able to quantify the impact of different variables on customer churn.

Impact #3

Trupanion is now solving problems at the speed at which they occur, giving back precious time to team members to focus on improving business performance versus wrangling with data.

Benefit #1	10X productivity gains in model building
Benefit #2	Faster problem-solving capabilities
Benefit #3	New insights for business optimization

Benefit #1

10X productivity gains in model building

Benefit #2

Faster problem-solving capabilities

Benefit #3

New insights for business optimization

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Overview

Trupanion Increases Productivity 10X with DataRobot

Operational Impact

Quantitative Benefit