ElectroNeek Case Studies Trumpet's Transformation: Dominating Healthcare Automation with Subscription-Based RPA

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	Trumpet's Transformation: Dominating Healthcare Automation with Subscription-Based RPA ElectroNeek

Trumpet's Transformation: Dominating Healthcare Automation with Subscription-Based RPA

ElectroNeek

Technology Category	Analytics & Modeling - Robotic Process Automation (RPA)
Applicable Industries	Equipment & Machinery Healthcare & Hospitals
Use Cases	Leasing Finance Automation Material Handling Automation
Services	Training
Challenge	Trumpet, a company with a 20-year history of automating workflow processes, was facing a significant challenge. Their mission was to help clients use automation to make their employees' jobs more efficient and enjoyable, primarily through the use of optical character recognition (OCR) tools. However, their high-cost proprietary tool was a significant roadblock, making their services unaffordable for many potential clients. Trumpet needed to pivot from using proprietary tools to a more affordable and scalable automation solution. The company was actively looking for an innovative service model that could accurately demonstrate to customers the impact of automation technology on their business. Traditional vendor opportunities offered by the most prominent names in the market were too restrictive and non-promising in terms of price points. Read More
About Customer	Most of Trumpet's clients are businesses from healthcare and legal verticals that deliver critical services and depend on functional and data-based accuracy. These clients wanted to use automation technology to understand how it could impact their operations and the extent of the return on this investment. Trumpet starts with first-principles process consulting to eliminate unnecessary steps, then leverages flexible, low-code tools like RPA to create custom solutions. They streamline workflows and automate task execution, enabling their clients' teams to deliver in minutes what once took hours or days. Trumpet also provides training to ensure the easy adoption of new systems, enabling clients to focus on what they do best. Read More
Solution	Under the leadership of CEO Ryan Detlaff, Trumpet began a pivot towards subscription-based automation. They identified Robotic Process Automation (RPA) as a logical solution and began searching for a suitable RPA vendor. They chose the ElectroNeek Bronze Tier package, which provided them with RPA technical tools and some joint business initiatives. This package, backed by three-level support from ElectroNeek on technical, business, and service fronts, allowed Trumpet to start selling RPA solutions to customers on a subscription basis. The flexibility of the subscription model allowed Trumpet to start with smaller projects that generated quick wins, demonstrating the value of RPA to their clients. As these quick wins accumulated, clients began to discover the actual value of RPA and the potential for numerous other projects that could be solved through the subscription pricing offered by the ElectroNeek RPA ecosystem. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Robotic Process Automation (RPA)

Applicable Industries

Equipment & Machinery

Healthcare & Hospitals

Use Cases

Leasing Finance Automation

Material Handling Automation

Services

Training

Challenge

Trumpet, a company with a 20-year history of automating workflow processes, was facing a significant challenge. Their mission was to help clients use automation to make their employees' jobs more efficient and enjoyable, primarily through the use of optical character recognition (OCR) tools. However, their high-cost proprietary tool was a significant roadblock, making their services unaffordable for many potential clients. Trumpet needed to pivot from using proprietary tools to a more affordable and scalable automation solution. The company was actively looking for an innovative service model that could accurately demonstrate to customers the impact of automation technology on their business. Traditional vendor opportunities offered by the most prominent names in the market were too restrictive and non-promising in terms of price points.

About Customer

Most of Trumpet's clients are businesses from healthcare and legal verticals that deliver critical services and depend on functional and data-based accuracy. These clients wanted to use automation technology to understand how it could impact their operations and the extent of the return on this investment. Trumpet starts with first-principles process consulting to eliminate unnecessary steps, then leverages flexible, low-code tools like RPA to create custom solutions. They streamline workflows and automate task execution, enabling their clients' teams to deliver in minutes what once took hours or days. Trumpet also provides training to ensure the easy adoption of new systems, enabling clients to focus on what they do best.

Solution

Under the leadership of CEO Ryan Detlaff, Trumpet began a pivot towards subscription-based automation. They identified Robotic Process Automation (RPA) as a logical solution and began searching for a suitable RPA vendor. They chose the ElectroNeek Bronze Tier package, which provided them with RPA technical tools and some joint business initiatives. This package, backed by three-level support from ElectroNeek on technical, business, and service fronts, allowed Trumpet to start selling RPA solutions to customers on a subscription basis. The flexibility of the subscription model allowed Trumpet to start with smaller projects that generated quick wins, demonstrating the value of RPA to their clients. As these quick wins accumulated, clients began to discover the actual value of RPA and the potential for numerous other projects that could be solved through the subscription pricing offered by the ElectroNeek RPA ecosystem.

Impact #1	Trumpet's pivot to a subscription-based model has allowed them to offer their services at a more attractive upfront cost, making them more accessible to a wider range of clients. The flexibility of the subscription model has also enabled them to start with smaller projects, generating quick wins that demonstrate the value of RPA to their clients. As a result, clients have begun to discover the actual value of RPA and the potential for numerous other projects that could be solved through the subscription pricing offered by the ElectroNeek RPA ecosystem. Trumpet's service is now at the top of their priorities, providing a responsive technology experience they coin 'Trumpet Class Service'. They find the root causes of inefficiency through first principles consulting, automating any tasks needed so clients can focus on their best work faster than ever.

Impact #1

Trumpet's pivot to a subscription-based model has allowed them to offer their services at a more attractive upfront cost, making them more accessible to a wider range of clients. The flexibility of the subscription model has also enabled them to start with smaller projects, generating quick wins that demonstrate the value of RPA to their clients. As a result, clients have begun to discover the actual value of RPA and the potential for numerous other projects that could be solved through the subscription pricing offered by the ElectroNeek RPA ecosystem. Trumpet's service is now at the top of their priorities, providing a responsive technology experience they coin 'Trumpet Class Service'. They find the root causes of inefficiency through first principles consulting, automating any tasks needed so clients can focus on their best work faster than ever.

Benefit #1	Trumpet grew into a significant player in the automation service segment, making over $120K+ in annual recurring revenue (ARR) after six months working with ElectroNeek.
Benefit #2	They achieved a 6x return on investment in the ElectroNeek Bronze tier.
Benefit #3	They expanded their RPA-specific developer team by 50%.

Benefit #1

Trumpet grew into a significant player in the automation service segment, making over $120K+ in annual recurring revenue (ARR) after six months working with ElectroNeek.

Benefit #2

They achieved a 6x return on investment in the ElectroNeek Bronze tier.

Benefit #3

They expanded their RPA-specific developer team by 50%.

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Overview

Trumpet's Transformation: Dominating Healthcare Automation with Subscription-Based RPA

Operational Impact

Quantitative Benefit