Case Studies TRIPS/WSOS Community Action- Fremont, OH

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	TRIPS/WSOS Community Action- Fremont, OH

TRIPS/WSOS Community Action- Fremont, OH

Technology Category	Analytics & Modeling - Predictive Analytics Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Cities & Municipalities Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	TRIPS/WSOS Community Action was struggling with the need for a solution that would improve efficiency for rural transit scheduling and dispatching. They had been stuck in the dark ages with excel spreadsheets and 2-way radios to handle scheduling and dispatching for far too long. They were looking to improve in operational efficiency and were interested in modern software to take the place of their archaic processes. Not being able to handle same-day reservations hindered their ability to keep up with demand. Read More
About Customer	TRIPS/WSOS Community Action provides general community public transportation and non-medical transportation services to Toledo, Sandusky, and Cleveland. The WSOS community action offers numerous community and public services. They have a fleet of 15 vehicles and provide over 45,000 trips per year in a service area that has a combined population of over 700,000 people. A lot of their demand comes from rural communities that need paratransit services. TRIPS/WSOS Community Action has been an Ecolane customer since 2009 and has been an integral partner in shaping our services and platform. Read More
Solution	Ecolane was chosen as the software provider and implementation began in 2009. After the integration was complete, TRIPS/WSOS Community Action was able to increase rides per hour, decrease no-show rates by 35%, achieve 100% GPS-verified stop arrival and departure data, run reports faster and more efficiently, and increase overall operational efficiency. Ecolane is the only software capable of generating improvements in productivity on the day of service. This means that, in most instances, productivity increases on the day of service using Ecolane DRT, thus saving the agency money. Other software packages result in a 20% decrease on the day of service. The larger the productivity gain, the greater the savings, resulting in a guaranteed return on investment. In addition, the baseline scheduling is raised so the scheduled productivity increases using Ecolane as well, resulting in a scheduling multiplier effect increasing the overall improvement. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Cities & Municipalities

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

TRIPS/WSOS Community Action was struggling with the need for a solution that would improve efficiency for rural transit scheduling and dispatching. They had been stuck in the dark ages with excel spreadsheets and 2-way radios to handle scheduling and dispatching for far too long. They were looking to improve in operational efficiency and were interested in modern software to take the place of their archaic processes. Not being able to handle same-day reservations hindered their ability to keep up with demand.

About Customer

TRIPS/WSOS Community Action provides general community public transportation and non-medical transportation services to Toledo, Sandusky, and Cleveland. The WSOS community action offers numerous community and public services. They have a fleet of 15 vehicles and provide over 45,000 trips per year in a service area that has a combined population of over 700,000 people. A lot of their demand comes from rural communities that need paratransit services. TRIPS/WSOS Community Action has been an Ecolane customer since 2009 and has been an integral partner in shaping our services and platform.

Solution

Ecolane was chosen as the software provider and implementation began in 2009. After the integration was complete, TRIPS/WSOS Community Action was able to increase rides per hour, decrease no-show rates by 35%, achieve 100% GPS-verified stop arrival and departure data, run reports faster and more efficiently, and increase overall operational efficiency. Ecolane is the only software capable of generating improvements in productivity on the day of service. This means that, in most instances, productivity increases on the day of service using Ecolane DRT, thus saving the agency money. Other software packages result in a 20% decrease on the day of service. The larger the productivity gain, the greater the savings, resulting in a guaranteed return on investment. In addition, the baseline scheduling is raised so the scheduled productivity increases using Ecolane as well, resulting in a scheduling multiplier effect increasing the overall improvement.

Impact #1	TRIPS/WSOS Community Action was able to run reports faster and more efficiently.
Impact #2	The overall operational efficiency of TRIPS/WSOS Community Action increased significantly.
Impact #3	Ecolane's software provided a scheduling multiplier effect, raising baseline scheduling productivity.

Impact #1

TRIPS/WSOS Community Action was able to run reports faster and more efficiently.

Impact #2

The overall operational efficiency of TRIPS/WSOS Community Action increased significantly.

Impact #3

Ecolane's software provided a scheduling multiplier effect, raising baseline scheduling productivity.

Benefit #1	Increase rides per hour: Scheduled: 1.82, Delivered: 1.85
Benefit #2	Decrease no-show rates by 35%
Benefit #3	100% GPS-verified stop arrival and departure data

Benefit #1

Increase rides per hour: Scheduled: 1.82, Delivered: 1.85

Benefit #2

Decrease no-show rates by 35%

Benefit #3

100% GPS-verified stop arrival and departure data

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Overview

TRIPS/WSOS Community Action- Fremont, OH

Operational Impact

Quantitative Benefit