Radware Case Studies Traveltainment Uses Radware’s Solutions to Offer Customers a Secure and Fast Approach to Booking Travel Online

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	Traveltainment Uses Radware’s Solutions to Offer Customers a Secure and Fast Approach to Booking Travel Online Radware

Traveltainment Uses Radware’s Solutions to Offer Customers a Secure and Fast Approach to Booking Travel Online

Radware

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Cybersecurity & Privacy - Intrusion Detection Cybersecurity & Privacy - Network Security
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Cybersecurity Intrusion Detection Systems Real-Time Location System (RTLS)
Services	Cybersecurity Services System Integration
Challenge	Traveltainment, a leading IT service provider in the leisure travel market, relies heavily on its online database for business operations. The company's peak hours are early evening until midnight and from early afternoon until midnight on the weekend. During these times, they can have between 120,000,000 and 150,000,000 impressions per day and 250,000 concurrent connections with up to 8,000 new connections per second. Due to their large market penetration and well-known customers, they are constantly being targeted for intrusion attempts. Since Traveltainment provides booking facilities for its customers and handles cardholder data; intrusion prevention, maintenance of data integrity, and protection against injections and zero-day vulnerabilities is imperative to the company’s success. Any type of attack would lead to profit loss, customer dissatisfaction, and damage to the company’s image. It has been calculated that one hour of downtime for Traveltainment can lead to 180,000 Euros lost. Furthermore, by operating two separate data centers in different locations, incoming traffic reaches the data centers from 5 different Internet uplinks and causes strain to their customers service availability. Read More
About Customer	Traveltainment is a leading IT service provider in the leisure travel market. The company has been offering customers a searchable database of travel offers since 2000. With over 380 global employees in six different branches, Traveltainment provides services to travel portals offering price comparison, hotel reviews and booking capabilities for leisure travel. In addition, Traveltainment offers a software product for travel agencies to provide the same booking features used in over 12,000 locations. In 2011, Traveltainment gained a market share of over 90% in the area of leisure travel and continues to grow every day. The company conducts all of its business over the Internet, making it dependent on full operational and continuous availability to its customers. Read More
Solution	Traveltainment deployed several Radware products to protect two data centers and Apache web servers. Radware’s DefensePro provided intrusion detection, prevention and attack mitigation services which allowed customers to safely enter financial credentials and ultimately book travel online. Improved application delivery and Layer 4 and 7 load balancing were achieved with Radware’s Alteon NG and Alteon ADC-VX. This afforded Traveltainment customers the opportunity to quickly search hotels, read reviews and compare prices with minimal to no service interruption even during peak hours. In addition, Radware’s Inflight allowed Traveltainment to manage consolidated web logging. Furthermore, Traveltainment also received the support of Radwares Emergency Response Team (ERT) which offers 24 X7 security services for denial-of-service (DoS) attacks or malware outbreaks. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Cybersecurity & Privacy - Intrusion Detection

Cybersecurity & Privacy - Network Security

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Cybersecurity

Intrusion Detection Systems

Real-Time Location System (RTLS)

Services

Cybersecurity Services

System Integration

Challenge

Traveltainment, a leading IT service provider in the leisure travel market, relies heavily on its online database for business operations. The company's peak hours are early evening until midnight and from early afternoon until midnight on the weekend. During these times, they can have between 120,000,000 and 150,000,000 impressions per day and 250,000 concurrent connections with up to 8,000 new connections per second. Due to their large market penetration and well-known customers, they are constantly being targeted for intrusion attempts. Since Traveltainment provides booking facilities for its customers and handles cardholder data; intrusion prevention, maintenance of data integrity, and protection against injections and zero-day vulnerabilities is imperative to the company’s success. Any type of attack would lead to profit loss, customer dissatisfaction, and damage to the company’s image. It has been calculated that one hour of downtime for Traveltainment can lead to 180,000 Euros lost. Furthermore, by operating two separate data centers in different locations, incoming traffic reaches the data centers from 5 different Internet uplinks and causes strain to their customers service availability.

About Customer

Traveltainment is a leading IT service provider in the leisure travel market. The company has been offering customers a searchable database of travel offers since 2000. With over 380 global employees in six different branches, Traveltainment provides services to travel portals offering price comparison, hotel reviews and booking capabilities for leisure travel. In addition, Traveltainment offers a software product for travel agencies to provide the same booking features used in over 12,000 locations. In 2011, Traveltainment gained a market share of over 90% in the area of leisure travel and continues to grow every day. The company conducts all of its business over the Internet, making it dependent on full operational and continuous availability to its customers.

Solution

Traveltainment deployed several Radware products to protect two data centers and Apache web servers. Radware’s DefensePro provided intrusion detection, prevention and attack mitigation services which allowed customers to safely enter financial credentials and ultimately book travel online. Improved application delivery and Layer 4 and 7 load balancing were achieved with Radware’s Alteon NG and Alteon ADC-VX. This afforded Traveltainment customers the opportunity to quickly search hotels, read reviews and compare prices with minimal to no service interruption even during peak hours. In addition, Radware’s Inflight allowed Traveltainment to manage consolidated web logging. Furthermore, Traveltainment also received the support of Radwares Emergency Response Team (ERT) which offers 24 X7 security services for denial-of-service (DoS) attacks or malware outbreaks.

Impact #1	Traveltainment has increased customer satisfaction.
Impact #2	The company has saved money by reducing the overall downtime.
Impact #3	Traveltainment has more confidence in the protection of their data centers.

Impact #1

Traveltainment has increased customer satisfaction.

Impact #2

The company has saved money by reducing the overall downtime.

Impact #3

Traveltainment has more confidence in the protection of their data centers.

Benefit #1	One hour of downtime for Traveltainment can lead to 180,000 Euros lost.

Benefit #1

One hour of downtime for Traveltainment can lead to 180,000 Euros lost.

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Overview

Traveltainment Uses Radware’s Solutions to Offer Customers a Secure and Fast Approach to Booking Travel Online

Operational Impact

Quantitative Benefit