RingCentral
Case Studies
Travel Leaders Enhances Connectivity and Customer Service with RingCentral
Overview
Travel Leaders Enhances Connectivity and Customer Service with RingCentralRingCentral |
Application Infrastructure & Middleware - Middleware, SDKs & Libraries Networks & Connectivity - Global Navigation Satellite System (GNSS) | |
Telecommunications | |
Sales & Marketing | |
Personnel Tracking & Monitoring Smart Campus | |
System Integration | |
Operational Impact
The switch to RingCentral has significantly improved Travel Leaders' operational efficiency. The unified communication system has streamlined inter-office communication, making it easier for employees to collaborate and share information. The ability to make system changes quickly and remotely has also increased efficiency and reduced downtime. Furthermore, the new system has enhanced the company's customer service. Customers no longer have to hang up and dial a separate number to reach different offices, improving the customer experience. The flexibility of the system has also allowed the company's remote employees to stay connected and accessible, further enhancing collaboration and productivity. | |
Quantitative Benefit
Unified communication system across all locations | |
Quick and remote system changes via web portal or mobile app | |
80% of employees can work remotely while remaining connected and accessible | |