Software AG Case Studies Transforming Enterprise IT Architecture the Alfabet Way

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	Transforming Enterprise IT Architecture the Alfabet Way Software AG

Transforming Enterprise IT Architecture the Alfabet Way

Software AG

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Utilities
Applicable Functions	Business Operation
Use Cases	Energy Management System Infrastructure Inspection
Services	Cloud Planning, Design & Implementation Services
Challenge	The utility company was facing a dire situation in its IT department. Years of cobbling together one-off solutions using a variety of applications had resulted in a tangled web of connections that was crippling new projects. System stability was decaying due to the patch-work architecture, and ballooning costs for licensing and support left the IT budget cupboards bare. The company’s CIO recognized that a high-performance Enterprise Architecture (EA) practice was the pragmatic fix it needed. EA would transform the existing IT into a technology-leveraging dynamo powering the company’s business transformation. Read More
About Customer	The customer is a large, fully regulated utility company in the U.S. that serves its natural gas and electric customers through two separate brands. Its employees are focused on safely delivering reliable and affordable energy to the customers and communities they serve. The company has been recognized for its business ethics and sustainable practices. The utility serves its natural gas and electricity customers in an environmentally responsible and affordable manner. Its plan is to explode its proven regional business model to become a premier continental contender. Billions in investments have been lined up for long-term system modernization and growth programs over the coming decades. Read More
Solution	The utility company chose Software AG’s Alfabet solution for its IT portfolio management. Alfabet’s ability to relate everything to everything to understand change impact was a key feature that attracted the utility company. The utility collected the data from the complex application and technology environments of its four distinct business units and corporate services unit using Alfabet. With everything in Alfabet’s centralized repository, it had a holistic view of its entire IT environment. The utility developed and used criteria to assess cost and performance and conduct a business-critical analysis of all technology. In 2014 alone, it retired 75 applications while simultaneously boosting its IT governance process to ensure all new solutions be compliant with modern standards. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Utilities

Applicable Functions

Business Operation

Use Cases

Energy Management System

Infrastructure Inspection

Services

Cloud Planning, Design & Implementation Services

Challenge

The utility company was facing a dire situation in its IT department. Years of cobbling together one-off solutions using a variety of applications had resulted in a tangled web of connections that was crippling new projects. System stability was decaying due to the patch-work architecture, and ballooning costs for licensing and support left the IT budget cupboards bare. The company’s CIO recognized that a high-performance Enterprise Architecture (EA) practice was the pragmatic fix it needed. EA would transform the existing IT into a technology-leveraging dynamo powering the company’s business transformation.

About Customer

The customer is a large, fully regulated utility company in the U.S. that serves its natural gas and electric customers through two separate brands. Its employees are focused on safely delivering reliable and affordable energy to the customers and communities they serve. The company has been recognized for its business ethics and sustainable practices. The utility serves its natural gas and electricity customers in an environmentally responsible and affordable manner. Its plan is to explode its proven regional business model to become a premier continental contender. Billions in investments have been lined up for long-term system modernization and growth programs over the coming decades.

Solution

The utility company chose Software AG’s Alfabet solution for its IT portfolio management. Alfabet’s ability to relate everything to everything to understand change impact was a key feature that attracted the utility company. The utility collected the data from the complex application and technology environments of its four distinct business units and corporate services unit using Alfabet. With everything in Alfabet’s centralized repository, it had a holistic view of its entire IT environment. The utility developed and used criteria to assess cost and performance and conduct a business-critical analysis of all technology. In 2014 alone, it retired 75 applications while simultaneously boosting its IT governance process to ensure all new solutions be compliant with modern standards.

Impact #1	Improved IT environment reliability & performance
Impact #2	Achieved ambitious cost reduction objectives
Impact #3	Improved large-scale program delivery

Impact #1

Improved IT environment reliability & performance

Impact #2

Achieved ambitious cost reduction objectives

Impact #3

Improved large-scale program delivery

Benefit #1	In 2014 alone, the utility retired 75 applications
Benefit #2	The savings made by streamlining the IT environment funded the entire EA initiative

Benefit #1

In 2014 alone, the utility retired 75 applications

Benefit #2

The savings made by streamlining the IT environment funded the entire EA initiative

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Overview

Transforming Enterprise IT Architecture the Alfabet Way

Operational Impact

Quantitative Benefit