Bullhorn Case Studies Transforming Back Office Operations: A Case Study on Queen Associates

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	Transforming Back Office Operations: A Case Study on Queen Associates Bullhorn

Transforming Back Office Operations: A Case Study on Queen Associates

Bullhorn

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Buildings Finance & Insurance
Applicable Functions	Human Resources
Use Cases	Time Sensitive Networking
Services	System Integration
Challenge	Queen Associates, a consulting and staffing firm, was grappling with an antiquated back office system that lacked integration with timekeeping and reporting tools. The system required manual data entry for time and expense reporting and invoicing, which was labor-intensive and prone to errors. The system also had limited flexibility and customization, making it difficult for the firm to adapt to changing business needs. The firm's president, Robin Pugh, recognized that the outdated system was not providing an excellent experience for their clients and candidates, and was determined to find a better solution. The challenge was to find a comprehensive system that was flexible, highly customizable, easily integrated, and scalable for future growth. Read More
About Customer	Founded in 2000, Queen Associates is a consulting and staffing firm that provides both technology and business consulting, as well as staffing on a full time and consultant basis. The firm serves multiple industries within local and national regions. Queen Associates prides itself on taking a tailored, customer service-centric approach with its clients, cultivating loyal partnerships by providing a top-notch service experience. The firm is currently experiencing a period of rapid growth and is determined to effectively service an unlimited number of new clients. Read More
Solution	Queen Associates decided to implement Bullhorn Back Office, a system that offered the potential to fully integrate with QuickBooks, a highly flexible and fully customizable branded interface, and scalability for the future. Unlike other systems that took a one-size-fits-all approach to configurability, Bullhorn Back Office provided the flexibility and the ability to tie all of the firm's back office components together. The system streamlined the process of creating invoices and recording time sheets, reducing the time required to collect and manage time cards by half. The integration with QuickBooks was a massive time saver for the accounting department, reducing errors and catching potential discrepancies before they went out. The system also provided Queen Associates with scalability and growth potential for the future. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Buildings

Finance & Insurance

Applicable Functions

Human Resources

Use Cases

Time Sensitive Networking

Services

System Integration

Challenge

Queen Associates, a consulting and staffing firm, was grappling with an antiquated back office system that lacked integration with timekeeping and reporting tools. The system required manual data entry for time and expense reporting and invoicing, which was labor-intensive and prone to errors. The system also had limited flexibility and customization, making it difficult for the firm to adapt to changing business needs. The firm's president, Robin Pugh, recognized that the outdated system was not providing an excellent experience for their clients and candidates, and was determined to find a better solution. The challenge was to find a comprehensive system that was flexible, highly customizable, easily integrated, and scalable for future growth.

About Customer

Founded in 2000, Queen Associates is a consulting and staffing firm that provides both technology and business consulting, as well as staffing on a full time and consultant basis. The firm serves multiple industries within local and national regions. Queen Associates prides itself on taking a tailored, customer service-centric approach with its clients, cultivating loyal partnerships by providing a top-notch service experience. The firm is currently experiencing a period of rapid growth and is determined to effectively service an unlimited number of new clients.

Solution

Queen Associates decided to implement Bullhorn Back Office, a system that offered the potential to fully integrate with QuickBooks, a highly flexible and fully customizable branded interface, and scalability for the future. Unlike other systems that took a one-size-fits-all approach to configurability, Bullhorn Back Office provided the flexibility and the ability to tie all of the firm's back office components together. The system streamlined the process of creating invoices and recording time sheets, reducing the time required to collect and manage time cards by half. The integration with QuickBooks was a massive time saver for the accounting department, reducing errors and catching potential discrepancies before they went out. The system also provided Queen Associates with scalability and growth potential for the future.

Impact #1	The implementation of Bullhorn Back Office has significantly improved the candidate and client experience at Queen Associates. The system has not only streamlined back office operations but also differentiated the agency from the competition. The firm now uses Bullhorn Back Office as a differentiator, putting it leaps and bounds ahead of its competitors. By investing in Bullhorn’s technology, Queen Associates has differentiated itself from other recruiting agencies and stayed ahead of the curve. The system has given the firm the branding and appearance it wants with a professional presentation. Moreover, the system's scalability ensures that it can effectively service an unlimited number of new clients, supporting the firm's rapid growth.

Impact #1

The implementation of Bullhorn Back Office has significantly improved the candidate and client experience at Queen Associates. The system has not only streamlined back office operations but also differentiated the agency from the competition. The firm now uses Bullhorn Back Office as a differentiator, putting it leaps and bounds ahead of its competitors. By investing in Bullhorn’s technology, Queen Associates has differentiated itself from other recruiting agencies and stayed ahead of the curve. The system has given the firm the branding and appearance it wants with a professional presentation. Moreover, the system's scalability ensures that it can effectively service an unlimited number of new clients, supporting the firm's rapid growth.

Benefit #1	Reduces overall time spent by 65% through simplification and automation of back office tasks
Benefit #2	Time required to collect and manage time cards has been cut in half
Benefit #3	Reduced risk of error in invoicing and timekeeping

Benefit #1

Reduces overall time spent by 65% through simplification and automation of back office tasks

Benefit #2

Time required to collect and manage time cards has been cut in half

Benefit #3

Reduced risk of error in invoicing and timekeeping

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Overview

Transforming Back Office Operations: A Case Study on Queen Associates

Operational Impact

Quantitative Benefit