Case Studies
Traditional Haulier to Sophisticated Multi-Modal Supply Chain Services Company
Overview
Analytics & Modeling - Real Time Analytics Functional Applications - Fleet Management Systems (FMS) | |
E-Commerce | |
Business Operation Logistics & Transportation | |
Fleet Management Predictive Maintenance Real-Time Location System (RTLS) | |
Software Design & Engineering Services System Integration | |
Operational Impact
The Eddie Stobart customer service team can now see the status of drivers in real time, enabling proactive communication with customers if a delivery is expected to be late. | |
Drivers are equipped with all necessary information on ruggedized in-cab tablet devices, reducing the need for inbound calls to the customer service team. | |
Upon arrival at delivery sites, drivers have all the information they need, ensuring smooth and timely operations without delays. | |
Quantitative Benefit
Eddie Stobart operates more than 2,000 vehicles. | |
The company employs over 5,000 staff. | |