Revenue.io
Case Studies
Top Financial Services Company Boosts Successful Calls by 43% with Revenue.io
Overview
Top Financial Services Company Boosts Successful Calls by 43% with Revenue.ioRevenue.io |
Drones - Flight & Control Systems | |
Buildings | |
Sales & Marketing | |
Operational Impact
The implementation of the pilot program brought about significant improvements in the operations of the business development team. By using AI-powered conversation guidance, the representatives were able to better structure their calls, leading to more successful outcomes. The time-based notifications helped them to initiate discovery early in the call, switch to an 'advise stage' at the right time, and wrap up the call effectively. This not only improved the success rate of the calls but also likely enhanced the overall customer experience. The positive results from the pilot program indicate the potential for further improvements in the team's operations and success rate with the continued use of the AI-powered conversation guidance. | |
Quantitative Benefit
The pilot program led to a 43% increase in calls with positive dispositions. | |