The client, a top asset manager based in the UK, was grappling with the challenge of manually processing a substantial volume of paperwork, which was both costly and prone to errors. The company decided to start with invoice processing, a task that involved dealing with over 750 suppliers generating more than 19,000 invoices per annum. These invoices were mostly in English, but also in Italian, Portuguese, Dutch, and Polish. The client had previously used in-house technology based on OCR, but it was not delivering the desired results. The company was seeking a third-party technology that could automate its invoice processing end-to-end, deliver higher levels of accuracy, and minimize manual work so that it could focus purely on quality control.
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