Incorta Case Studies Toast Accelerates Decisions and Increases Revenue with Incorta Analytics

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	Toast Accelerates Decisions and Increases Revenue with Incorta Analytics Incorta

Toast Accelerates Decisions and Increases Revenue with Incorta Analytics

Incorta

Technology Category	Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Food & Beverage Retail
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Predictive Quality Analytics Real-Time Location System (RTLS)
Services	Data Science Services System Integration
Challenge	As a fast-growing company with a rapidly-expanding customer base, Toast found itself inundated with data and an increasing number of data sources. With no analytics solution in place, employees used a combination of giant Excel spreadsheets and Salesforce dashboards. Everyone acted as their own Excel analyst, passing around spreadsheets, discussing how to look at the data, and debating why their numbers didn’t match up. The Salesforce dashboards employees utilized varied tremendously—even the same dashboards were viewed using different filters. Each minute spent discussing discrepancies in the data meant less time focused on the important issues facing the company. Without quick access to consistent information it became harder and harder to make timely decisions. Read More
About Customer	Toast’s all-in-one restaurant management system is at the forefront of the point-of-sale (POS) industry. Traditional POS systems are often difficult to operate and poorly serviced. Toast was built from the ground up to tear down this traditional paradigm and provide restaurants with mobility, easy access to data and updates, and an improved customer experience. Its cloud-based solution is dramatically changing the way food service businesses manage their operations. As a fast-growing company with a rapidly-expanding customer base, Toast found itself inundated with data and an increasing number of data sources. Read More
Solution	Toast evaluated several possible analytics solutions at length. After taking a close look at a number of options, Toast chose Incorta for its speed, flexibility, and intelligent approach to looking at the data. Incorta aggregates large, complex business data in real-time, eliminating the need for a data warehouse. So, businesses using Incorta can roll out new analytics applications in days instead of months and reduce reporting run times to just seconds. Incorta also offered the flexibility Toast required to analyze various types of information, including data related to its own sales performance, customer sales and menu items, and credit card billing. Lastly, Incorta provided the means to examine data more intelligently. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Food & Beverage

Retail

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Predictive Quality Analytics

Real-Time Location System (RTLS)

Services

Data Science Services

System Integration

Challenge

As a fast-growing company with a rapidly-expanding customer base, Toast found itself inundated with data and an increasing number of data sources. With no analytics solution in place, employees used a combination of giant Excel spreadsheets and Salesforce dashboards. Everyone acted as their own Excel analyst, passing around spreadsheets, discussing how to look at the data, and debating why their numbers didn’t match up. The Salesforce dashboards employees utilized varied tremendously—even the same dashboards were viewed using different filters. Each minute spent discussing discrepancies in the data meant less time focused on the important issues facing the company. Without quick access to consistent information it became harder and harder to make timely decisions.

About Customer

Toast’s all-in-one restaurant management system is at the forefront of the point-of-sale (POS) industry. Traditional POS systems are often difficult to operate and poorly serviced. Toast was built from the ground up to tear down this traditional paradigm and provide restaurants with mobility, easy access to data and updates, and an improved customer experience. Its cloud-based solution is dramatically changing the way food service businesses manage their operations. As a fast-growing company with a rapidly-expanding customer base, Toast found itself inundated with data and an increasing number of data sources.

Solution

Toast evaluated several possible analytics solutions at length. After taking a close look at a number of options, Toast chose Incorta for its speed, flexibility, and intelligent approach to looking at the data. Incorta aggregates large, complex business data in real-time, eliminating the need for a data warehouse. So, businesses using Incorta can roll out new analytics applications in days instead of months and reduce reporting run times to just seconds. Incorta also offered the flexibility Toast required to analyze various types of information, including data related to its own sales performance, customer sales and menu items, and credit card billing. Lastly, Incorta provided the means to examine data more intelligently.

Impact #1	Increased efficiency
Impact #2	Greater focus on core business issues
Impact #3	Quick access to consistent, real-time information

Impact #1

Increased efficiency

Impact #2

Greater focus on core business issues

Impact #3

Quick access to consistent, real-time information

Benefit #1	One week per month time savings for FP&A team
Benefit #2	Increased revenue

Benefit #1

One week per month time savings for FP&A team

Benefit #2

Increased revenue

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Overview

Toast Accelerates Decisions and Increases Revenue with Incorta Analytics

Operational Impact

Quantitative Benefit