Actian Case Studies TNT Express turns to Actian Services to develop, run and maintain Ingres and OpenROAD-based application systems as a managed service

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	TNT Express turns to Actian Services to develop, run and maintain Ingres and OpenROAD-based application systems as a managed service Actian

TNT Express turns to Actian Services to develop, run and maintain Ingres and OpenROAD-based application systems as a managed service

Actian

Technology Category	Application Infrastructure & Middleware - Database Management & Storage Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Fleet Management Track & Trace of Assets
Services	Software Design & Engineering Services System Integration
Challenge	TNT Express Services was in need of a reliable partner who could not only provide robust technology for building business applications, but also a qualified team of IT professionals who could support them by developing, running, and maintaining their applications. The company was looking for a solution that could help them track high-value items shipped by two of their divisions: Technology Express, which distributed IT and computing equipment, and Retail Express, now Fashion Group, which distributed high-end clothing from manufacturers to High Street outlets. Over time, the need for the system expanded to cover all items shipped by TNT Express. Read More
About Customer	TNT Express Services UK & Ireland is the leading business-to-business express delivery operator in the UK, delivering up to 150 million items per annum. The company has the largest individual share of the national market and employs more than 10,000 people. TNT Express has an extensive network of 53 strategically located express delivery depots, plus sortation hubs and National Customer Contact Centres. The company was looking for a knowledgeable and experienced partner to develop, run, and maintain their applications as part of a managed service. Read More
Solution	After a period of consultation, TNT Express chose to work with Actian and its services team. Actian has been developing Ingres-based application systems and providing 24x7 support for them for TNT Express since 1996. Actian developed an Ingres-based Item Tracking System which was originally aimed at tracking high-value items shipped by two divisions of TNT Express. The system was later extended to cover all items shipped by TNT Express. Actian also developed a specialized Ingres and OpenROAD tracking system for TNT’s Mail Services division to track items they were moving between bank branches and clearing centres for a large High St Bank. This application has now been implemented for all major UK Clearing Banks and a number of other organizations. All applications are developed and supported remotely by the Actian Team, via direct access into TNT’s computer systems at Atherstone, UK. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Database Management & Storage

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Fleet Management

Track & Trace of Assets

Services

Software Design & Engineering Services

System Integration

Challenge

TNT Express Services was in need of a reliable partner who could not only provide robust technology for building business applications, but also a qualified team of IT professionals who could support them by developing, running, and maintaining their applications. The company was looking for a solution that could help them track high-value items shipped by two of their divisions: Technology Express, which distributed IT and computing equipment, and Retail Express, now Fashion Group, which distributed high-end clothing from manufacturers to High Street outlets. Over time, the need for the system expanded to cover all items shipped by TNT Express.

About Customer

TNT Express Services UK & Ireland is the leading business-to-business express delivery operator in the UK, delivering up to 150 million items per annum. The company has the largest individual share of the national market and employs more than 10,000 people. TNT Express has an extensive network of 53 strategically located express delivery depots, plus sortation hubs and National Customer Contact Centres. The company was looking for a knowledgeable and experienced partner to develop, run, and maintain their applications as part of a managed service.

Solution

After a period of consultation, TNT Express chose to work with Actian and its services team. Actian has been developing Ingres-based application systems and providing 24x7 support for them for TNT Express since 1996. Actian developed an Ingres-based Item Tracking System which was originally aimed at tracking high-value items shipped by two divisions of TNT Express. The system was later extended to cover all items shipped by TNT Express. Actian also developed a specialized Ingres and OpenROAD tracking system for TNT’s Mail Services division to track items they were moving between bank branches and clearing centres for a large High St Bank. This application has now been implemented for all major UK Clearing Banks and a number of other organizations. All applications are developed and supported remotely by the Actian Team, via direct access into TNT’s computer systems at Atherstone, UK.

Impact #1	Outsourced development and support of business applications has reduced costs for TNT Express.
Impact #2	Solid, resilient database technology has served as the foundation of the applications and led to lower operating costs.
Impact #3	The managed service for TNT covers 3 full-time employees acting as database administrators and systems support for TNT.

Impact #1

Outsourced development and support of business applications has reduced costs for TNT Express.

Impact #2

Solid, resilient database technology has served as the foundation of the applications and led to lower operating costs.

Impact #3

The managed service for TNT covers 3 full-time employees acting as database administrators and systems support for TNT.

Benefit #1	Reduced costs for TNT Express due to outsourced development and support of business applications.
Benefit #2	Lower operating costs due to the use of solid, resilient database technology.

Benefit #1

Reduced costs for TNT Express due to outsourced development and support of business applications.

Benefit #2

Lower operating costs due to the use of solid, resilient database technology.

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Overview

TNT Express turns to Actian Services to develop, run and maintain Ingres and OpenROAD-based application systems as a managed service

Operational Impact

Quantitative Benefit