Infobip Case Studies TLC - marketing worldwide

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	TLC - marketing worldwide Infobip

TLC - marketing worldwide

Infobip

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Functions	Sales & Marketing
Services	System Integration
Challenge	Before TLC Marketing joined forces with Infobip, they didn’t have the technical capacity to automatically check all the entries they’ve gained through their SMS marketing campaigns and polls. This important part of the process was done manually, and it became apparent that automating the entire validation process would greatly ease their campaigns execution. What TLC needed was an advanced, automated solution for an efficient handling of their promotional SMS coupons sent by subscribers. Read More
About Customer	TLC Marketing is a specialist marketing agency helping global brands influence consumer choice at the moment of decision - by providing on-brand rewards to every person that enters the promotion. Their client portfolio and experience is outstanding, as the company has already delivered over 5,000 campaigns for hundreds of different brands, reaching over 400 million customers worldwide. With headquarters in the United Kingdom and offices in 12 countries around the world, TLC marketing is one of the largest marketing agencies in South Africa. Read More
Solution	Infobip introduced TLC Marketing with a premium short code SMS system which made it much easier for the company to perform promotional coupon campaigns and automatically handle incoming information. By developing a marketing oriented system, Infobip helped TLC Marketing deliver a fullyfeatured service to its clients - some of the world’s best known consumer brands and retail chains. Inbound SMS traffic, created by customers sending promotional coupons via SMS, is now verified automatically by the Infobip platform. Along with the above, Infobip developed a specific, marketing-oriented USSD system that allowed TLC Marketing to provide fully-featured service to their clients via another mobile channel, through a single provider. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Functions

Sales & Marketing

Services

System Integration

Challenge

Before TLC Marketing joined forces with Infobip, they didn’t have the technical capacity to automatically check all the entries they’ve gained through their SMS marketing campaigns and polls. This important part of the process was done manually, and it became apparent that automating the entire validation process would greatly ease their campaigns execution. What TLC needed was an advanced, automated solution for an efficient handling of their promotional SMS coupons sent by subscribers.

About Customer

TLC Marketing is a specialist marketing agency helping global brands influence consumer choice at the moment of decision - by providing on-brand rewards to every person that enters the promotion. Their client portfolio and experience is outstanding, as the company has already delivered over 5,000 campaigns for hundreds of different brands, reaching over 400 million customers worldwide. With headquarters in the United Kingdom and offices in 12 countries around the world, TLC marketing is one of the largest marketing agencies in South Africa.

Solution

Infobip introduced TLC Marketing with a premium short code SMS system which made it much easier for the company to perform promotional coupon campaigns and automatically handle incoming information. By developing a marketing oriented system, Infobip helped TLC Marketing deliver a fullyfeatured service to its clients - some of the world’s best known consumer brands and retail chains. Inbound SMS traffic, created by customers sending promotional coupons via SMS, is now verified automatically by the Infobip platform. Along with the above, Infobip developed a specific, marketing-oriented USSD system that allowed TLC Marketing to provide fully-featured service to their clients via another mobile channel, through a single provider.

Impact #1	Campaigns conducted in some of South Africa’s largest retail chains have proven premium SMS solution as a very convenient marketing communications method for consumers to understand and use, which is a key benefit for brands and retail chains.
Impact #2	Our platform’s ability to handle all the incoming information made the entire promotional process much easier and faster for the agency, resulting in improved campaign effectiveness.

Impact #1

Campaigns conducted in some of South Africa’s largest retail chains have proven premium SMS solution as a very convenient marketing communications method for consumers to understand and use, which is a key benefit for brands and retail chains.

Impact #2

Our platform’s ability to handle all the incoming information made the entire promotional process much easier and faster for the agency, resulting in improved campaign effectiveness.

Benefit #1	Delivered over 5,000 campaigns for hundreds of different brands
Benefit #2	Reached over 400 million customers worldwide

Benefit #1

Delivered over 5,000 campaigns for hundreds of different brands

Benefit #2

Reached over 400 million customers worldwide

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Overview

TLC - marketing worldwide

Operational Impact

Quantitative Benefit