Imperva Case Studies TicketNetwork Enhances Security and Compliance with SecureSphere

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	TicketNetwork Enhances Security and Compliance with SecureSphere Imperva

TicketNetwork Enhances Security and Compliance with SecureSphere

Imperva

Technology Category	Application Infrastructure & Middleware - Event-Driven Application Cybersecurity & Privacy - Security Compliance
Applicable Industries	National Security & Defense
Applicable Functions	Product Research & Development Quality Assurance
Use Cases	Leasing Finance Automation Machine to Machine Payments
Services	Testing & Certification
Challenge	TicketNetwork, a rapidly growing online ticket exchange platform, faced significant security challenges due to the nature of its business. The company, which facilitates transactions for third-party ticket sellers and buyers, is a prime target for hackers due to the high volume of credit card transactions it processes. As a Level 1 Service Provider, maintaining PCI compliance was a major corporate initiative for TicketNetwork. Despite not having experienced any data breaches, the company was keen to ensure that its security measures were robust and effective. Additionally, the company needed a solution that could handle massive traffic, block malicious IP addresses, and be deployed quickly for immediate compliance and security. Read More
About Customer	TicketNetwork is a software company founded in 2002 that provides an online exchange for third-party ticket sellers and buyers. The company has been recognized by Inc. Magazine and global firms Deloitte and Ernst & Young as one of the fastest-growing organizations. The TicketNetwork® Online Exchange is used by thousands of ticket sellers who offer more than 7 million tickets every day. This includes fans with extra tickets to sell and full-scale ticket brokerage companies. The company is a Level 1 Service Provider, processing a high volume of credit card transactions, making security and PCI compliance a top priority. Read More
Solution	To address its security challenges, TicketNetwork deployed Imperva’s SecureSphere Web Application Firewall (WAF). This solution provided total visibility into data access and usage, and its user-friendly interface allowed for granular policy creation and enforcement to prevent unauthorized access or changes to data. SecureSphere was also able to scale to protect a high volume of transactions and block traffic from bots and other automated attacks. The solution was part of a secure development lifecycle strategy, where developers used code analysis on the desktop and the compiled code underwent a pen test. SecureSphere served as the final layer of this strategy, providing continuous protection for all applications, both old and new. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Event-Driven Application

Cybersecurity & Privacy - Security Compliance

Applicable Industries

National Security & Defense

Applicable Functions

Product Research & Development

Quality Assurance

Use Cases

Leasing Finance Automation

Machine to Machine Payments

Services

Testing & Certification

Challenge

TicketNetwork, a rapidly growing online ticket exchange platform, faced significant security challenges due to the nature of its business. The company, which facilitates transactions for third-party ticket sellers and buyers, is a prime target for hackers due to the high volume of credit card transactions it processes. As a Level 1 Service Provider, maintaining PCI compliance was a major corporate initiative for TicketNetwork. Despite not having experienced any data breaches, the company was keen to ensure that its security measures were robust and effective. Additionally, the company needed a solution that could handle massive traffic, block malicious IP addresses, and be deployed quickly for immediate compliance and security.

About Customer

TicketNetwork is a software company founded in 2002 that provides an online exchange for third-party ticket sellers and buyers. The company has been recognized by Inc. Magazine and global firms Deloitte and Ernst & Young as one of the fastest-growing organizations. The TicketNetwork® Online Exchange is used by thousands of ticket sellers who offer more than 7 million tickets every day. This includes fans with extra tickets to sell and full-scale ticket brokerage companies. The company is a Level 1 Service Provider, processing a high volume of credit card transactions, making security and PCI compliance a top priority.

Solution

To address its security challenges, TicketNetwork deployed Imperva’s SecureSphere Web Application Firewall (WAF). This solution provided total visibility into data access and usage, and its user-friendly interface allowed for granular policy creation and enforcement to prevent unauthorized access or changes to data. SecureSphere was also able to scale to protect a high volume of transactions and block traffic from bots and other automated attacks. The solution was part of a secure development lifecycle strategy, where developers used code analysis on the desktop and the compiled code underwent a pen test. SecureSphere served as the final layer of this strategy, providing continuous protection for all applications, both old and new.

Impact #1	The deployment of SecureSphere has significantly enhanced TicketNetwork's security posture. The solution's ability to provide total visibility into data access and usage has been instrumental in preventing unauthorized access or changes to data. Its scalability has ensured that the company can handle a high volume of transactions securely. The solution's ability to block malicious IP addresses has reduced the risk of automated attacks. Furthermore, the fast deployment of SecureSphere has enabled TicketNetwork to achieve quick compliance and security, aligning with its corporate initiative of maintaining robust PCI compliance. The solution's integration into the company's secure development lifecycle strategy has also ensured continuous protection for all applications, enhancing overall security.

Impact #1

The deployment of SecureSphere has significantly enhanced TicketNetwork's security posture. The solution's ability to provide total visibility into data access and usage has been instrumental in preventing unauthorized access or changes to data. Its scalability has ensured that the company can handle a high volume of transactions securely. The solution's ability to block malicious IP addresses has reduced the risk of automated attacks. Furthermore, the fast deployment of SecureSphere has enabled TicketNetwork to achieve quick compliance and security, aligning with its corporate initiative of maintaining robust PCI compliance. The solution's integration into the company's secure development lifecycle strategy has also ensured continuous protection for all applications, enhancing overall security.

Benefit #1	Scalability to protect a high volume of transactions
Benefit #2	Blocking of approximately 25% of site visits that are from bots and other automated attacks
Benefit #3	Fast deployment for quick compliance and security

Benefit #1

Scalability to protect a high volume of transactions

Benefit #2

Blocking of approximately 25% of site visits that are from bots and other automated attacks

Benefit #3

Fast deployment for quick compliance and security

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Overview

TicketNetwork Enhances Security and Compliance with SecureSphere

Operational Impact

Quantitative Benefit