SwipeGuide Case Studies Thermon's Digital Transformation: Halving Training Time with SwipeGuide

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	Thermon's Digital Transformation: Halving Training Time with SwipeGuide SwipeGuide

Thermon's Digital Transformation: Halving Training Time with SwipeGuide

SwipeGuide

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Robots - Wheeled Robots
Applicable Industries	Education Telecommunications
Applicable Functions	Maintenance
Use Cases	Time Sensitive Networking Virtual Training
Services	Training
Challenge	Thermon, a global leader in heating, temperature maintenance, freeze protection, and environmental monitoring solutions, faced a significant challenge in training their frontline teams. The company needed a solution to standardize and streamline their training procedures, particularly for their kitting operations. The traditional methods were time-consuming and inefficient, leading to a longer time-to-effectiveness. Additionally, Thermon wanted to capture the expert knowledge of their tenured employees and reduce the amount of silent knowledge in their operations. They also needed to move employees in and out of new tasks or operations for a relatively short amount of time, requiring an agile solution. Read More
About Customer	Thermon is a global player in the field of heating, temperature maintenance, freeze protection, and environmental monitoring solutions. The company is committed to providing innovative and reliable solutions to meet the needs of their customers. They have a diverse range of products and services, designed to meet the unique requirements of various industries. Thermon's commitment to quality and innovation is evident in their continuous efforts to improve their operations and services. The company's decision to adopt the SwipeGuide platform is a testament to their commitment to leveraging technology to enhance their operations and improve the efficiency of their workforce. Read More
Solution	Thermon adopted the SwipeGuide platform as a digital solution to their standardization and frontline training requirements. SwipeGuide provided Thermon with the ability to digitize and document their Standard Operating Procedures (SOPs), while also crowdsourcing best practices and improvements from their expert workforce. The platform's ease-of-use and access to correct SOPs dramatically improved training times in key manufacturing processes. Supervisors were able to create highly visual, step-by-step SOPs at the line with mobile editing. The platform also allowed Thermon to capture the silent knowledge of experts and deliver it in the moment of need. During their trial with the SwipeGuide platform, Thermon was able to reduce their regular training cycle by half. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Robots - Wheeled Robots

Applicable Industries

Education

Telecommunications

Applicable Functions

Maintenance

Use Cases

Time Sensitive Networking

Virtual Training

Services

Training

Challenge

Thermon, a global leader in heating, temperature maintenance, freeze protection, and environmental monitoring solutions, faced a significant challenge in training their frontline teams. The company needed a solution to standardize and streamline their training procedures, particularly for their kitting operations. The traditional methods were time-consuming and inefficient, leading to a longer time-to-effectiveness. Additionally, Thermon wanted to capture the expert knowledge of their tenured employees and reduce the amount of silent knowledge in their operations. They also needed to move employees in and out of new tasks or operations for a relatively short amount of time, requiring an agile solution.

About Customer

Thermon is a global player in the field of heating, temperature maintenance, freeze protection, and environmental monitoring solutions. The company is committed to providing innovative and reliable solutions to meet the needs of their customers. They have a diverse range of products and services, designed to meet the unique requirements of various industries. Thermon's commitment to quality and innovation is evident in their continuous efforts to improve their operations and services. The company's decision to adopt the SwipeGuide platform is a testament to their commitment to leveraging technology to enhance their operations and improve the efficiency of their workforce.

Solution

Thermon adopted the SwipeGuide platform as a digital solution to their standardization and frontline training requirements. SwipeGuide provided Thermon with the ability to digitize and document their Standard Operating Procedures (SOPs), while also crowdsourcing best practices and improvements from their expert workforce. The platform's ease-of-use and access to correct SOPs dramatically improved training times in key manufacturing processes. Supervisors were able to create highly visual, step-by-step SOPs at the line with mobile editing. The platform also allowed Thermon to capture the silent knowledge of experts and deliver it in the moment of need. During their trial with the SwipeGuide platform, Thermon was able to reduce their regular training cycle by half.

Impact #1	The implementation of the SwipeGuide platform has brought about significant operational improvements for Thermon. The ability to digitize and document SOPs has streamlined the training process, making it more efficient and effective. The platform's mobile editing feature has enabled supervisors to create highly visual, step-by-step SOPs at the line, enhancing the clarity and understanding of the procedures. The crowdsourcing feature has allowed Thermon to tap into the expert knowledge of their workforce, reducing the amount of silent knowledge in their operations. This has also facilitated continuous improvement, as employees can provide feedback for improvements and tweaks on existing instructions. Overall, the SwipeGuide platform has enabled Thermon to create more effective digital standards and improve their training times, leading to a more effective and agile workforce.

Impact #1

The implementation of the SwipeGuide platform has brought about significant operational improvements for Thermon. The ability to digitize and document SOPs has streamlined the training process, making it more efficient and effective. The platform's mobile editing feature has enabled supervisors to create highly visual, step-by-step SOPs at the line, enhancing the clarity and understanding of the procedures. The crowdsourcing feature has allowed Thermon to tap into the expert knowledge of their workforce, reducing the amount of silent knowledge in their operations. This has also facilitated continuous improvement, as employees can provide feedback for improvements and tweaks on existing instructions. Overall, the SwipeGuide platform has enabled Thermon to create more effective digital standards and improve their training times, leading to a more effective and agile workforce.

Benefit #1	50% reduction in time-to-effectiveness in their kitting procedures.
Benefit #2	Reduced training time by half during the SwipeGuide platform trial.
Benefit #3	Kitting cycle time reduction: From 4 minutes 30 seconds to 2 minutes 15 seconds.

Benefit #1

50% reduction in time-to-effectiveness in their kitting procedures.

Benefit #2

Reduced training time by half during the SwipeGuide platform trial.

Benefit #3

Kitting cycle time reduction: From 4 minutes 30 seconds to 2 minutes 15 seconds.

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Overview

Thermon's Digital Transformation: Halving Training Time with SwipeGuide

Operational Impact

Quantitative Benefit