Case Studies The Waterford Reduces Overtime 75% and Improves Scheduling Efficiencies

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	The Waterford Reduces Overtime 75% and Improves Scheduling Efficiencies

The Waterford Reduces Overtime 75% and Improves Scheduling Efficiencies

Technology Category	Analytics & Modeling - Predictive Analytics Functional Applications - Remote Monitoring & Control Systems Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Facility Management Human Resources
Use Cases	Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration Training
Challenge	The Waterford faced escalating overtime costs and inefficient scheduling processes. Overtime averaged over 400 hours per pay period due to a historical approach to managing overtime. The Scheduler relied on a handful of staff members to fill unexpected open shifts, leading to high overtime costs. Additionally, the facility used paper and pen for scheduling, which was time-consuming and inefficient. The lack of visibility into key metrics such as staffing levels and projected overtime costs further complicated the scheduling process. Staff members also lacked access to their schedules outside of work, leading to confusion and inefficiencies. Read More
About Customer	The Waterford, a Lifespace Community, is an accredited continuing care community located in Juno Beach, Florida. The facility includes a 60-bed Health Care Center that provides both short and long-term skilled nursing care. The Waterford employs 55 direct care staff members who are dedicated to anticipating the needs and exceeding the expectations of its residents. The organization is committed to excellence and innovation in providing care to its residents. Read More
Solution	The Waterford implemented OnShift staff scheduling and shift management software to address their challenges. OnShift's SaaS platform allowed for quick deployment and hands-on training enabled staff to master the system rapidly. The software provides real-time insights into incurred and projected overtime by employee, shift, hours, and costs. It also allows Schedulers to communicate open shift opportunities to all qualified and available staff members, red-flagging those predicted to go into overtime. OnShift's web-based templates simplify the scheduling process, reducing the time required to create schedules from hours to minutes. The software also provides complete scheduling visibility, allowing management to access key staffing metrics and enabling staff to view their schedules and request shifts or time-off from any computer. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Functional Applications - Remote Monitoring & Control Systems

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Facility Management

Human Resources

Use Cases

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Training

Challenge

The Waterford faced escalating overtime costs and inefficient scheduling processes. Overtime averaged over 400 hours per pay period due to a historical approach to managing overtime. The Scheduler relied on a handful of staff members to fill unexpected open shifts, leading to high overtime costs. Additionally, the facility used paper and pen for scheduling, which was time-consuming and inefficient. The lack of visibility into key metrics such as staffing levels and projected overtime costs further complicated the scheduling process. Staff members also lacked access to their schedules outside of work, leading to confusion and inefficiencies.

About Customer

The Waterford, a Lifespace Community, is an accredited continuing care community located in Juno Beach, Florida. The facility includes a 60-bed Health Care Center that provides both short and long-term skilled nursing care. The Waterford employs 55 direct care staff members who are dedicated to anticipating the needs and exceeding the expectations of its residents. The organization is committed to excellence and innovation in providing care to its residents.

Solution

The Waterford implemented OnShift staff scheduling and shift management software to address their challenges. OnShift's SaaS platform allowed for quick deployment and hands-on training enabled staff to master the system rapidly. The software provides real-time insights into incurred and projected overtime by employee, shift, hours, and costs. It also allows Schedulers to communicate open shift opportunities to all qualified and available staff members, red-flagging those predicted to go into overtime. OnShift's web-based templates simplify the scheduling process, reducing the time required to create schedules from hours to minutes. The software also provides complete scheduling visibility, allowing management to access key staffing metrics and enabling staff to view their schedules and request shifts or time-off from any computer.

Impact #1	The Waterford significantly reduced overtime expenses by 75% with OnShift. The software's predictive analytics red-flag staff members in danger of going into overtime, allowing Schedulers to make informed decisions and adjust shifts to avoid overtime.
Impact #2	Scheduling efficiencies improved by 90%. The time required to create schedules was reduced from 4 hours to 20 minutes. The ability to communicate with staff and fill open shifts quickly eliminated scheduling complexities and saved time.
Impact #3	Complete visibility into staff schedules was achieved. Management can make informed decisions based on up-to-the-minute staffing data. Staff members can access their schedules and request shifts or time-off from any computer, increasing staff satisfaction.

Impact #1

The Waterford significantly reduced overtime expenses by 75% with OnShift. The software's predictive analytics red-flag staff members in danger of going into overtime, allowing Schedulers to make informed decisions and adjust shifts to avoid overtime.

Impact #2

Scheduling efficiencies improved by 90%. The time required to create schedules was reduced from 4 hours to 20 minutes. The ability to communicate with staff and fill open shifts quickly eliminated scheduling complexities and saved time.

Impact #3

Complete visibility into staff schedules was achieved. Management can make informed decisions based on up-to-the-minute staffing data. Staff members can access their schedules and request shifts or time-off from any computer, increasing staff satisfaction.

Benefit #1	Overtime costs reduced by 75%.
Benefit #2	Scheduling efficiencies improved by 90%.
Benefit #3	Time to create schedules reduced from 4 hours to 20 minutes.

Benefit #1

Overtime costs reduced by 75%.

Benefit #2

Scheduling efficiencies improved by 90%.

Benefit #3

Time to create schedules reduced from 4 hours to 20 minutes.

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Overview

The Waterford Reduces Overtime 75% and Improves Scheduling Efficiencies

Operational Impact

Quantitative Benefit