IBM Case Studies The Virtual Bank Vault

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	The Virtual Bank Vault IBM

The Virtual Bank Vault

IBM

Technology Category	Analytics & Modeling - Data Mining Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Remote Asset Management
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Kutxabank, a Spanish bank, faced a significant challenge after a four-way consolidation among rival financial institutions. The bank needed to integrate IT for all four banks, rationalize datacenters, and enable mobility, all while ensuring no data loss and no downtime for core systems. This integration included the core systems as well as the technology that touched customers and employees. The bank’s 8,000 workstations and 2,000 ATMs needed to be integrated with no disruption to the 6,500 employees or 2.8 million customers. Furthermore, all the bank’s technology had to be geared to a data-dependent future. Read More
About Customer	Kutxabank is a Spanish bank that was involved in a four-way consolidation among rival financial institutions in Spain’s Basque region three years ago. The new holding company needed to integrate IT for all four banks (BBK, Kutxa, CajaSur and Caja Vital), rationalize datacenters, and enable mobility, all while ensuring no data loss and no downtime for core systems. The bank’s 8,000 workstations and 2,000 ATMs needed to be integrated with no disruption to the 6,500 employees or 2.8 million customers—most of whom are retail customers, with the others running small and medium-sized businesses. And all the bank’s technology had to be geared to a data-dependent future. Read More
Solution	Kutxabank decided to embrace virtualization to build resilience into every transaction. The bank signed a 10½-year, end-to-end contract with IBM Global Technology Services. IBM developed a virtualized infrastructure deploying IBM servers at Kutxabank’s datacenters. Virtualization allowed the bank to convert workstations all at once over a single weekend, enabling employees to stay connected via mobile devices and improve resiliency at bank branches. All of the workstations and devices are now run as thin clients, with all data backed up at the bank’s datacenters, which are managed by IBM. The bank also maintains two primary datacenters and a third datacenter for recovery purposes. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Data Mining

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Kutxabank, a Spanish bank, faced a significant challenge after a four-way consolidation among rival financial institutions. The bank needed to integrate IT for all four banks, rationalize datacenters, and enable mobility, all while ensuring no data loss and no downtime for core systems. This integration included the core systems as well as the technology that touched customers and employees. The bank’s 8,000 workstations and 2,000 ATMs needed to be integrated with no disruption to the 6,500 employees or 2.8 million customers. Furthermore, all the bank’s technology had to be geared to a data-dependent future.

About Customer

Kutxabank is a Spanish bank that was involved in a four-way consolidation among rival financial institutions in Spain’s Basque region three years ago. The new holding company needed to integrate IT for all four banks (BBK, Kutxa, CajaSur and Caja Vital), rationalize datacenters, and enable mobility, all while ensuring no data loss and no downtime for core systems. The bank’s 8,000 workstations and 2,000 ATMs needed to be integrated with no disruption to the 6,500 employees or 2.8 million customers—most of whom are retail customers, with the others running small and medium-sized businesses. And all the bank’s technology had to be geared to a data-dependent future.

Solution

Kutxabank decided to embrace virtualization to build resilience into every transaction. The bank signed a 10½-year, end-to-end contract with IBM Global Technology Services. IBM developed a virtualized infrastructure deploying IBM servers at Kutxabank’s datacenters. Virtualization allowed the bank to convert workstations all at once over a single weekend, enabling employees to stay connected via mobile devices and improve resiliency at bank branches. All of the workstations and devices are now run as thin clients, with all data backed up at the bank’s datacenters, which are managed by IBM. The bank also maintains two primary datacenters and a third datacenter for recovery purposes.

Impact #1	Virtualization allowed the bank to convert workstations all at once over a single weekend, enabling employees to stay connected via mobile devices and improve resiliency at bank branches.
Impact #2	All of the workstations and devices are now run as thin clients, with all data backed up at the bank’s datacenters, which are managed by IBM.
Impact #3	The bank maintains two primary datacenters and a third datacenter for recovery purposes, ensuring business continuity and resilience.

Impact #1

Virtualization allowed the bank to convert workstations all at once over a single weekend, enabling employees to stay connected via mobile devices and improve resiliency at bank branches.

Impact #2

All of the workstations and devices are now run as thin clients, with all data backed up at the bank’s datacenters, which are managed by IBM.

Impact #3

The bank maintains two primary datacenters and a third datacenter for recovery purposes, ensuring business continuity and resilience.

Benefit #1	The bank’s ambitious recovery point objective for enterprise systems is set at zero, with recovery time set at close to zero for critical services.

Benefit #1

The bank’s ambitious recovery point objective for enterprise systems is set at zero, with recovery time set at close to zero for critical services.

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Overview

The Virtual Bank Vault

Operational Impact

Quantitative Benefit